Apple Quietly Announces Free Repair Program for Faulty MacBook Air Logic Boards
Apple has identified a logic board issue in a “very small number” of 2018 MacBook Air units.
A new report from MacRumors says Apple has identified a logic board issue in a “very small number” of 2018 MacBook Air units and is offering a free replacement of the component to the owners of the affected computers. The Cupertino company circulated the information via an internal document that was distributed to Apple Stores as well as Apple Authorized Service Providers.
Apple reportedly lists the symptoms discovered in the logic board as something to do with “power” but does not go into the details of the problem. Some customers of the 2018 MacBook Air had reportedly complained of booting issues right after purchase.
Apple will authorize coverage for the free logic board replacement within four years of the original purchase of the 2018 MacBook Air, so for now, owners of all the affected units should have no problem attaining the repair.
Apple has not yet publicly announced the replacement program, possibly due to the limited number of affected MacBook Air units. The latest item in the Exchange and Repair Extension Programs section of the company’s official website remains the battery recall program for the 15-inch MacBook Pro, which was announced two weeks ago.
The owners of affected 2018 notebooks can schedule an Apple Store or Apple Authorized Service Provider appointment. The on-site technician can input the serial number and the system may prompt them to replace the logic board. Furthermore, the owner will be charged if the MacBook Air is damaged and the technician is unable to carry out the replacement without making extra repairs.
Apple‘s most recent recall program concerns the batteries in the 15-inch MacBook Pro, which, according to the company, could overheat and pose a fire safety risk. In this case, models sold between September 2015 and February 2017 are concerned, with a serial number verification tool available on the official page of the program.