With Telus-owned Public Mobile recently offering a $34/50GB 5G Canada-US plan, many jumped on this promo as the latter was the first of the ‘Big 3’ to match Freedom Mobile’s identical offer.
The short-lived $34/50GB Canada-US plan also saw Fido customers jump ship to Public Mobile, and now some of them are being contacted by the Rogers-owned company to come back.
Fido’s latest “winback” offer is a $29/month plan with 50GB of 4G data, to go with the usual unlimited nationwide calling and international messaging. The $60 activation fee will be waived (credited on a second or third bill), according to a RFD users who received the offer. Some also said international calling was also an addition to sweeten the “winback” deal.
Public Mobile, after ending its $34/50GB Canada-US plan (there’s now a $39/60GB Canada-US plan instead), also announced its legacy rewards program is coming to and end, with all customers set to switch over to its new points system.
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Oh what a.surprise! The clueless marketing folks invented the concept of “new activation only”. Existing customers could not change plan. Then they jumped ship.
Now markering is crying to win back the customers they had purposefully lost. It would have been smarter to trash that “new activation only” concept.
The same thing would happen to Public Mobile customers one day.
They offered me $25 for 20gb and promised to never raise the price again, but I didn’t believe the latter and ultimately kept my public mobile. I also find the whole $60 activation fee now, but get a credit later thing annoying.
Who cares Fido thug their customers for US call eventhough they are toll free.
They even have large no. Of spam calls as compare to to other carriers.