Carriers
First Nation Says Bell AI Data Centre in Saskatchewan Is on Its Land
Standing Buffalo Dakota Nation says Bell’s AI data centre south of Regina is being built on unceded traditional Dakota territory, and the First Nation is waiting on a response from the company before deciding whether to go to court. That’s according to CBC News, which reported that Standing Buffalo sent Bell a letter dated October...
CRTC Approves More Delays for Telus Cellphone Coverage in Quebec
The CRTC has given Telus more time to finish two Broadband Fund mobile projects in Quebec after the carrier blamed weather-related safety delays at several tower sites. One order covers about 35 kilometres of Routes 204, 283 and 389, plus seven communities including Lac-Frontière, Saint-Adalbert and Sainte-Félicité. Telus had already pushed that job into summer...
Rogers Takes Concord Pacific Condo Internet Fight to the CRTC
Rogers has asked the CRTC to force Concord Pacific to let it wire two new condo projects in Burnaby, B.C., arguing the developer will only talk if Rogers pays a $300-per-unit entry fee and that its related Vancouver-based telecom company, Novus Entertainment, is getting in first. The filing, which Rogers submitted this month, targets two...
Telus Wants to Let You Pay Off Your iPhone Over 4 Years
Telus wants the CRTC to let carriers finance phones for longer than two years, including a four-year option. Telus made the case in a CRTC filing back in August, as part of the regulator's review of the consumer protection codes that include the Wireless Code. Under today's rules, the early cancellation fee on a subsidized...
CCTS Reports Record 53,195 Telecom Complaints, Up 79% in a Year
Canadians are complaining about their phone, internet and TV providers at a record pace. The Commission for Complaints for Telecom-television Services (CCTS) said on Thursday that it received 53,195 complaints in its 2025-26 reporting year, a 79 percent increase from the year before, and described the volume as unprecedented. The agency accepted 41,235 of those...
Telus Wants Canada’s $100 Roaming Cap Scrapped, Says It’s No Longer Needed
Telus wants the CRTC to scrap Canada's $100 data roaming cap, arguing the consumer protection is no longer necessary as more Canadians switch to travel plans with predictable roaming charges. While the carrier submitted its intervention to the CRTC back in mid-August, a closer look at the filing by iPhone in Canada reveals more about...
iPhone Duo Prices in Canada: Rogers, Telus, Bell and Freedom Compared
Apple's first foldable iPhone is now available to pre-order in Canada, and Rogers, Bell, Telus and Freedom Mobile have revealed their financing prices. Monthly device payments for the 256GB iPhone Duo range from $77.12 to $109.96, but that's only part of the story. You'll also need a wireless plan, and some carriers require you to...
CRTC Gives Smaller Carriers More Control Over Phone Number Transfers
The CRTC is changing the rules for smaller wireless companies in Canada, allowing them to transfer customer phone numbers without relying on larger carriers. In a decision released Thursday, the regulator approved a request from Toronto-based ISP Telecom to access Canada's number transfer system directly. The ruling also applies to other qualifying mobile virtual network...
Rogers, Bell and Telus Team Up With Canada’s Banks to Fight Scams
Canada's major banks and wireless carriers, including Bell, Rogers and Telus, are now sharing fraud information through a new system designed to catch scammers faster. The Cross-Sector Anti-Fraud Exchange (CSAFE) launched on October 14, allowing banks and telecom companies to share information about confirmed fraud cases. The system was developed by EnStream, a joint venture...
Freedom Mobile Drops Back-to-School Labels Ahead of Black Friday
Freedom Mobile's back-to-school labels are gone. If you've been checking Freedom Mobile's plans page, you may have noticed the seasonal branding disappeared this week. The carrier has removed the back-to-school labels from four wireless plans, but the prices and data amounts remain unchanged. Here are all the Freedom Mobile BYOD plans as of today (Canada-US-Mexico):...
Telus Wants to Make It Harder for Canadians to File Telecom Complaints
Telus wants Canada's telecom complaints watchdog to reject complaints from customers who can't prove they took their issue to a higher level of support at their carrier first. According to an October 7 intervention obtained by iPhone in Canada, Telus has asked the CRTC to order the Commission for Complaints for Telecom-television Services (CCTS) to...
Phone-Return Scam Hits Vancouver Island, With Losses Already Topping $33,000
Sidney/North Saanich RCMP say local victims of the phone-return scam have lost more than $33,000 CAD in recent weeks, days after West Shore RCMP issued its own warning about the same scheme.
