Carriers

CRTC Blocks Videotron From Killing Off Cheap Internet Speeds

The CRTC has denied a request from Quebecor's Videotron that would have driven up prices for Canadians on the cheapest internet plans available from smaller providers. Videotron applied back in October 2025 to remove four low-speed wholesale tiers it sells to competing ISPs: 5Mbps down, 10Mbps down, 15Mbps down and 20Mbps down. The company argued it...
Smartphone on a wireless charger shows a Bell logo, with plants and tech gadgets on a wooden desk in the background.

Truck Hits Bell Fibre Line, Knocks Out 911 in Southern Labrador

A truck damaged a fibre line in southern Labrador on August 24, knocking out cellular, internet, and residential phone service, Bell Aliant said on X. The outage also cut 911 calling in the region. Bell Aliant told residents who need emergency help to go in person to the nearest hospital, police station, or fire department....
Smartphone on a desk shows a red Rogers logo on screen, with a keyboard, headphones, and illuminated PC in the background.

Toronto Couple Spent 4 Days Trying to Cancel Rogers Internet

A Toronto couple spent four days on hold, in chat, and in Rogers stores trying to cancel a $140 CAD internet plan, according to the Toronto Star. Sarah Brooks and Nick Williams were moving into a new house in the Junction and figured cancelling Brooks' condo internet would take a day. Instead they hit dropped...
Bell-branded promotional banner with a TV showing Crave posters and the words 'Available Now' and 'crave' across the screen, plus 'Enjoy Crave on us' at the bottom.

Bell Gifting Free Crave Premium to Select Satellite TV Customers

Bell recently started gifting free Crave Premium subscriptions to select satellite TV customers, according to iPhone in Canada readers. Emails obtained show Bell informing customers that they get Crave Premium for $0/month (normally $22/month), which works out to $264 per year plus taxes in value. A Premium subscription offers up to 4K video quality, streaming...
Rural farm scene with a weathered barn and white silos, a winding road in the foreground, and a blue EORN logo in the bottom-right corner.

Rogers Wraps Up $300M Project to Close Eastern Ontario’s Cell Gaps

The Eastern Ontario Regional Network and Rogers have wrapped up the $300 million EORN Cell Gap Project, bringing 5G coverage to communities, roadways, and First Nations across eastern Ontario. Federal, provincial, and municipal leaders met today in Rockland, Ontario to announce the final rollout. The public-private partnership was paid for by a mix of government...
Smartphone on a desk shows a red Rogers logo on screen, with a keyboard, headphones, and illuminated PC in the background.

Rogers Internet Outage in Richmond Hits Day Two After Fibre Cut

Vandals cut a Rogers fibre line in Richmond, B.C., and it has knocked out internet, TV, and home phone service for people in the area between Bridgeport Road and Westminster Highway, plus some nearby neighbourhoods. Rogers says the cut was on purpose, while saying the damaged line runs along the CN Rail tracks in the...

Public Mobile Expands Fast Switch Tool to Move Users to Telus

Public Mobile continues to push customers to parent company Telus and its postpaid plans through a new self-serve option called Fast Switch. The new tool officially announced today allows eligible Public Mobile subscribers to migrate their accounts over to monthly postpaid plans with either Telus or Koodo in just a few minutes. The online process...