Carriers

Man in a brown blazer holds a pink-framed phone to his mouth with tongue out; green ad backdrop with bold white/green text promoting phone plans.

Fizz Refreshes Its Brand With a New Look and a New Tagline

Quebecor's prepaid brand Fizz is getting a makeover it announced on Wednesday. After eight years of growth in Quebec and an expansion that has pushed it into Ontario, Manitoba, Alberta and British Columbia, the carrier has rolled out a new brand identity, along with a new tagline: "Fizz, a no-brainer." "Fizz's distinctive, refreshing signature and...
Phone on a wireless charger with a bold '5G+' graphic and Earth image, on a wooden table in a tech store showroom.

Bell Now Offers More Flexibility When Purchasing a New Device 

Sponsored Content: This coverage is brought to you by Bell Canada. Buying a premium smartphone can be a significant cost, making affordable device financing options an important consideration for many customers. Bell’s Flex Option was designed to help reduce monthly device payments by deferring part of the device cost until after the initial financing term....
Hand holding a smartphone displaying the green Fizz logo in a shopping mall atrium, with glass railings and stores in the background.

Fizz Begins Rolling Out Long-Awaited Wi-Fi Calling Feature

Fizz is officially bringing Wi-Fi Calling to its mobile members, allowing users to place calls and send text messages over a Wi-Fi connection when cellular reception is weak or unavailable. We previously told you that Fizz had launched support pages for the new feature. Now we have the first communication on the matter according to...

Telus Confirms It Will Start Locking New Phones in October

Telus is asking the CRTC to immediately approve a temporary 60-day lock on newly financed smartphones, arguing that the current ban on locked devices has handed organized crime an easy payday at the expense of retail staff and customers. The carrier laid out its case in a reply filed August 4, describing a crisis of...
Hand holding a smartphone displaying the green Fizz logo in a shopping mall atrium, with glass railings and stores in the background.

Fizz Wi-Fi Calling Is Rolling Out and Here Is How to Enable It

Fizz mobile subscribers now have access to Wi-Fi Calling, allowing users to place calls and send text messages over a local Wi-Fi connection when cellular reception is weak or non-existent. The carrier recently updated its website with an official Wi-Fi Calling support guide detailing the full rollout and exact setup steps. To use the feature,...
Smartphone on a wireless charger shows a Bell logo, with plants and tech gadgets on a wooden desk in the background.

Bell Says 60-Day Phone Locks Nearly Eliminated In-Store Robberies [Update]

Bell is pushing back against regulatory scrutiny over its device locking practices, claiming that temporarily locking new cellphones has virtually wiped out violent retail crime at its store locations. The telecom revealed new figures showing how severe the security situation had become before it implemented a security lock on newly activated phones. "In early 2025,...
Hand holding a smartphone displaying the Kodo app logo on a purple gradient screen in a shopping mall.

Some Koodo Mobile Customers Hit With $5 Monthly Bill Increases

Another day and we're hearing about more wireless price increases, this time targeting some Koodo customers. Some Koodo customers have voiced frustration after noticing a $5 increase on their recent bills. Many subscribers reported seeing no obvious warning prior to the price adjustment, only discovering the change when checking their regular monthly statements, in fine...
Smartphone shows Freedom Mobile logo on an orange screen, resting on a stone ledge beside a backpack and books on a sunny campus path.

Freedom Mobile and Fizz Fuel Big Subscriber Growth for Quebecor

Quebecor posted its second quarter results with mobile subscriber growth and rising revenue per customer, something that is getting harder to pull off in Canadian wireless right now. The Montréal based company brought in $1.44 billion in revenue, up 4.3 per cent year over year. Free cash flow rose 11.7 per cent to $418.7 million...
Smartphone on a wireless charger shows a Bell logo, with plants and tech gadgets on a wooden desk in the background.

Bell Blames CRTC Customer Fee Ban for Lower Mobile Revenue

Bell parent BCE reported its second quarter results on Thursday, and the numbers show a familiar pattern for Canadian wireless: fewer people switching carriers, but each customer bringing in less money. The company added 41,594 postpaid mobile phone customers in the quarter, down 6.6 per cent from the 44,547 it added a year earlier. The...
Smartphone on a desk shows a red Rogers logo on screen, with a keyboard, headphones, and illuminated PC in the background.

Rogers Turns On 5G in Matane-sur-Mer, Quebec

Rogers has switched on 5G service in Matane-sur-Mer, Quebec, bringing faster wireless to the west end of Matane. The area in Quebec's Bas-Saint-Laurent region is home to both the Port of Matane and the Matane Industrial Park, major economic contributors to the city, the region and the province, so there's a steady mix of maritime...