Telus

Koodo Now Offering $34/50GB Plan for Some Existing Customers

If you’re a customer with Telus-owned Koodo, you may want to check your account online for some new plans. Right now, some existing Koodo customers are seeing a $34/50GB 4G plan available in online self-serve. The plan includes unlimited Canada-wide minutes and messaging, plus Premium Voicemail as a free perk (it really should just be...

Public Mobile Opens $29/20GB Plan to All, Axes $40/75GB CAN-US

Telus-owned Public Mobile continues to tweak its plans for new and existing customers, with the latest change coming to its $29/20GB 4G LTE offering. Last month, we told you the $29/20GB 4G LTE plan expanded outside Quebec for the first time, made available to new customers across Canada. But the problem was this plan was...

Public Mobile Starts Giving Out 240GB Bonus Data for ‘Loyalty’

Telus-owned Public Mobile has started giving out up to 240GB of bonus data to select customers, as part of the company’s promise for axing its legacy rewards program. iPhone in Canada readers let us know they were notified by text message this morning, with Public Mobile says they are here “delivering on our promise." The...

Koodo Internet Expands to Four More Provinces, Plans Tweaked

Koodo has announced its Internet offering has expanded to more Canadian communities as of Wednesday. The service is now available in Saskatchewan, New Brunswick, Newfoundland and Labrador, and Nova Scotia, confirmed a spokesperson to iPhone in Canada. Koodo Internet in these areas now join Manitoba, Ontario, Quebec and Prince Edward Island. Koodo home internet is...

Public Mobile’s App is Finally Easier to Use in Latest Update

Telus-owned prepaid brand, Public Mobile, has updated its mobile app to make it easier to use for all customers, finally. The Public Mobile app on iOS and Android is essentially a web wrapper for the company’s website, but the latest update looks to have debuted a better design and improved functionality, “for a better user...

Public Mobile Users Protest Rewards Cut with CCTS Complaints

Telus-owned Public Mobile announced last week its legacy rewards program was coming to end, starting in May. All existing users on the old rewards program will be transitioned over to the newest Public Points program. Since covering this story, Public Mobile customers have ramped up their frustration over the ending of the old rewards program,...

Koodo Offers $29/50GB Plan to Lure Back Some Customers

Telus-owned Koodo looks to be offering a ‘winback’ plan to lure some old customers back to the company. Some customers that recently ported out to Virgin and PC Mobile have been getting calls back from Koodo, offering the following: $29/50GB 4G plan for 24 months After 24 months, turns into $34/50GB According to RFD users...

Public Mobile Users Upset as Old Rewards End, Despite Data Bonus Gift

Telus-owned prepaid brand Public Mobile announced this week its legacy rewards program is coming to an end in May. Customers are being informed of the change by text message and email by March 8, 2024. The text message reads, "Public Mobile here. We're making changes to our rewards program and these changes impact you. Starting...

Public Mobile to End its Old Rewards Program in May

Telus-owned Public Mobile has announced it plans to end its old Rewards program and shift all customers to its newer Public Points program, beginning in May. Public Mobile says it will send an email to inform customers on the old rewards program about how the transition will take place. Batches of emails will be sent...

Koodo Price Increase Coming for $29 Black Friday Plan

Last fall, Telus-owned Koodo debuted some Black Friday plans alongside its rivals, including a $29 per month plan with 30GB of data. Four months later, Koodo has notified customers of a price increase already on this $29 plan, according to info obtained by iPhone in Canada. Koodo noted an update on customer billing statements, noting...

Telus and Koodo “5G+” Icon Now Shows on iPhone [Update]

After today’s iOS 17.4 software update, it appears to have introduced a “5G+” icon for Telus and Koodo customers. That’s according to screenshots shared by iPhone in Canada readers after installing iOS 17.4. Customers located in downtown Toronto, for example, are seeing the 5G+ icon. But what about download speeds when showing 5G+? So far...

Public Mobile Launches $39/60GB Canada-US Plan

Telus-owned Public Mobile has ended its $34/50GB 5G Canada-USA plan, and we did not see the company extend the promo beyond yesterday’s final day. But on Tuesday, Public Mobile has debuted a new Canada-US plan, in the form of a $39 plan with 60GB of 5G data. That’s $5 more per month with 10GB of...