Telus

Earlier this month Telus-owned Public Mobile brought back its Canada-US promo plans (that match Freedom Mobile), stating they would only be available until May 20, 2024. Well, now it turns out these promo plans have been extended with no indefinite end date, according to an update on the publicmobile.ca/plans. The following 5G Canada-US plans now...

Telus-owned Public Mobile launched new promo plans for existing subscribers this week. After changing its $29/40GB and $15 talk and text plans to new activations only, two new plans were offered for existing subscribers after logging into their accounts. Labeled as “promotions”, the following 4G plans are being offered, according to iPhone in Canada readers:...

Telus-owned Koodo looks to be offering some existing users a special deal to get them to stick around with the company. A recent text message sent out to some Koodo customers says the company is ready to waive off remaining Tab balances (the amount being paid back for a phone they signed on the dotted...

Earlier this month, Telus-owned Public Mobile brought back its Canada-US promo plans (that match Freedom Mobile) for a limited time, plus some revised 4G offerings, making them available for new and existing customers. Update May 16, 12:42pm, 2024: Telus says its Canada-US promo plans are still available for new activations and existing customers. The company's...

Telus has announced a significant investment exceeding $10 billion to expand and enhance its network infrastructure and operations in Quebec over the next five years. This plan is part of a broader commitment to invest $73 billion across Canada by 2028 to develop infrastructure, improve sustainability, and advance network technology. "At Telus, we know that...

Telus has announced an investment of $17 billion to expand and improve its network infrastructure and operations across B.C. over the next five years. The investment is part of a larger commitment to invest $73 billion across Canada by 2028 to enhance infrastructure, sustainability, and network technology. "At Telus, we know that a reliable and...

Yesterday, Telus reported its Q1 earnings, seeing customer growth year-over-year, due to high demand for mobility and fixed services. Telus saw 45,000 net mobile phone additions, while mobile network revenue and fixed data services increased 2.9% and 2.7% respectively. There are now over 9.8 million mobile phone subscribers. The company’s net income was at $140...

Back in March, Telus-owned Public Mobile announced it was going to end its legacy rewards program in May, and the company has started to follow through on its plan. On Saturday, iPhone in Canada readers relayed to us that they started receiving text notifications from Public Mobile that they had automatically joined the new Public...

Telus has introduced a new generative AI customer support tool on Telus.com, a partnership with Fuel iX and Microsoft OpenAI Service, with the latter bringing access to ChatGPT. This new generative AI support tool has successfully handled over 50,000 customer queries, improving information accessibility by 28% compared to traditional site searches, says Telus, noting it...

Telus-owned Public Mobile just can’t make up its mind, as it has brought back Canada-US plans after removing them last month. As of today, Public Mobile is showing the following Canada-US 5G plans for a limited time, available for new and existing subscribers. Time to make changes for your next renewal if you're an existing...

Telus-owned Koodo is again offering a special ‘winback’ plan to bring back former customers. The latest winback plan is a $25 per month offering that includes 30GB of data. This $25/30GB bring your own phone plan includes 4G data speeds ($13/1GB overages), unlimited nationwide calling and messaging, the usual extras like caller ID, etc, plus...

Telus CEO Darren Entwistle has reclaimed his title as the highest-paid telecom executive in Canada, and now a proxy advisor firm is arguing against his massive pay day. In 2023, Entwistle received $21.06 million, a substantial increase from previous years. This figure included a $1.6 million salary and a $1.32 million cash bonus, with the...