Last fall, Telus-owned Koodo debuted some Black Friday plans alongside its rivals, including a $29 per month plan with 30GB of data.
Four months later, Koodo has notified customers of a price increase already on this $29 plan, according to info obtained by iPhone in Canada. Koodo noted an update on customer billing statements, noting beginning in April 2024, the price increase will go from $29 to $35 per month (a 21% increase).
Koodo details if customers do not agree to this change, they can cancel their service without penalty within 30 days of the effective date of change.
Right now, Koodo has $34/50GB plan with a free perk, which is also being offered by Fido and Virgin Plus.
For those affected by the price change, they will be paying $35 for 30GB of data. If you are someone that received this notice, you’re better off switching to the $34/50GB plan, or to Freedom Mobile’s same plan that includes U.S. data roaming.
Earlier today, Telus-owned Public Mobile ended its $34/50GB 5G Canada-US plan (they removed the U.S. roaming portion). Public Mobile launched a $39/60GB Canada-US plan instead.
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Yikes, that was a fast change. What a shame for all those people who waited in line for hours for this plan.
Time to switch to Rogers $40.00 100GB plan i guess..
This kind of practice should be illegal. Raising the price after just 4 months is just laughing in their costumers face and they know they won’t have any penality by doing this.
Local retailer in Vancouver has a Fido plan for $29 for 20GB. Switch to that!
Telus is scummy. Today they also announced to their Public Mobile customers that we will all be forced into their new points rewards system causing all of us to lose alot of rewards $ each month and increase our costs every month. Hope majority of the people who are getting blindsided by Telus, Koodo and public mobile launch a CCTS complaint (even if you lose your case, Telus gets charged a few hundred dollars so we can cause them financial harm) then also speak with our wallets and move to freedom mobile
No sign of price increase notification on my 29 February bill with this Plan.
I am on a Boxing Day $34 50GB offer. After looking at my March bill, it’s also going up to 39$ in April.
Koodo is currently (mid-March) offering $34/50gb on their homepage. Seems odd to bump you up to $39 for the same plan that is currently on ad.
But that one is new activations only!
Bummer. Didn’t read that part! Use their chat support and ask for the current $34 plan or no increase on current plan, though the former may actually be easier. If they don’t, switch out to Fido or whoever. It’s so easy to move providers now.
That’s my plan. I was referred when I moved to Koodo (from Fido) so I still have a couple of months of credits to get. But if they don’t keep my plan at $34 I’ll likely go back with Fido or switch to Public on a cheaper plan. I only need 5-10 GB, really.
Didn’t have to call or chat after all. Signed in selfserve now that the new price kicked in, and a $34 50GB was available, so I just switch back to my older plan LOL. That’s a sleazy move from them to take advantage of unsuspecting customers that aren’t going to fight for an extra $5.
Bummer. Didn’t read that part! Use their chat support and ask for the current $34 plan or no increase on current plan, though the former may actually be easier. If they don’t, switch out to Fido or whoever. It’s so easy to move providers now.