Telus’ Koodo Drops 5G Plans from its Website [Update]

koodo 4g lte network

Telus-owned Koodo has made changes to its website and no longer lists 5G plans, leaving only plans with 4G and 3G speeds, iPhone in Canada has learned.

Here’s what’s available as of writing:

  • $30 pay-per-use data with unlimited Canada-wide minutes
  • $39/20GB 4G
  • $44/40GB 4G
  • $49/50GB 4G

While plans with 5G speeds are no longer offered, Koodo still mentions 5G on its network coverage page, but its main page no longer advertises 5G speeds. Existing customers on 5G plans likely still have 5G data speeds at up to 250 Mbps, while 4G remains at up to 100 Mbps, as support pages for 5G still remain when we search for them.

The Telus prepaid brand Public Mobile has 5G plans available still, but the postpaid brand Koodo doesn’t. This is just confusing for customers.

Koodo first launched 5G plans in August 2023, following in the footsteps of Bell’s Virgin Plus and Freedom Mobile at the time.

We’ve reached out to Koodo for comment and will update this story accordingly.

Update May 2, 2024, 11:41am PDT: A Koodo spokesperson told iPhone in Canada the following statement: “We’re constantly reviewing our mobility offerings to ensure we deliver on our promise of providing simple, value-focused solutions at an affordable price. New Koodo customers can select from a wide range of plan options and enjoy access to 4G LTE speeds on our award-winning network. There is no impact to current customers subscribed to our 5G rate plans.”

Thanks S

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somebody else
somebody else
2 years ago

I expected this from the big cartel three.

Leif Shantz
Leif Shantz
2 years ago

Not liking the puzzling decisions Telus is making for their sub-brands. Seems like they’re prioritizing Telus and Public Mobile and Koodo is left like a red haired stepchild.

😄😆
😄😆
Reply to  Leif Shantz
2 years ago

Eventually, I’ll be switching to Freedom. To quote Loblaw’s CEO: “enough is enough”.

Leif Shantz
Leif Shantz
Reply to  😄😆
2 years ago

Too bad there’s no Freedom Mobile in SK, Koodo’s plans are half the price of SaskTel and even SaskTel’s supposedly cheaper carrier, Lum is overpriced and is more suitable for lighter users.

😄😆
😄😆
2 years ago

They may lower the prices of 4G which is fine by me, but that will translate to even more confirmation bias for the Feds to say prices have dropped for mobile plans.

Jean-Marc Lemire
Jean-Marc Lemire
Reply to  😄😆
2 years ago

Is it confirmation bias, or actually just confirmation? If the price of the plans went down, then they went down, didn’t they? The government can accurately state that data plans are significantly cheaper today then they were several years ago. People may not be happy that their cell plan is branded 4g instead of 5g, but that doesn’t really seem to detract from the federal government’s argument.

Jean-Marc Lemire
Jean-Marc Lemire
2 years ago

This just seems like an effort to differentiate their flagship brand, Telus, from their lesser, budget offering, Koodo. I would still expect that all cell traffic, whether it be from Telus, Koodo, or Public Mobile, will be routed through Telus’ full 5G network, and all users will still benefit from 5G’s greater capacity and decreased latency.. The download/upload speeds on the lesser branded plans will just be artificially capped at “4G speeds”. This really means nothing to the average consumer, as “4G speeds” are plenty fast for Instagram, Netflix, Facebook, and YouTube. Most consumers should just pay for the cheapest cell plan that meets their data usage requirements – regardless of how many G’s the various telecom brands are marketing.

escargot
escargot
Reply to  Jean-Marc Lemire
2 years ago

That’s not what they’re doing at all

Jean-Marc Lemire
Jean-Marc Lemire
Reply to  escargot
2 years ago

What’s not what who’s doing?

arahman21
arahman21
Reply to  Jean-Marc Lemire
2 years ago

Their “5g speeds” were already very much reachable by 4g phones. The “4g speeds” are very much a fraction of the potential.

Jean-Marc Lemire
Jean-Marc Lemire
Reply to  arahman21
2 years ago

This is true, but does it really matter? I’m sure there are some niche use cases for greater than 100mbps speeds on a phone, but it wouldn’t make much difference for the vast majority of users.

Spiridus
Spiridus
2 years ago

Reminds me when they dropped the Koodo app.

One step forward, two steps back!

Shawn
Shawn
2 years ago

What a hopeless company. Going 1 step forward and 3 steps backward. Policymakers of the company might be drunk when rolling out this policy to discard 5G from Koodo. Pathetic. My brother Karl, please wake up this guy.

Vito R.
Vito R.
2 years ago

This is all marketing. Koodo 4G is 100Mbps, I have 5G on Rogers and I usually get less than that. Realistically, 25Mbps is more than good enough for anything most people want to do on their phones. If you tethering and downloading Bluray ISOs then sure, you need something faster – but even 25Mpbs is good enough for 4K videos and this is going to still be much faster.

If you want faster, Fizz Mobile “LTE” gives me 176Mbps.

Don’t stress over this.

Matt
Matt
Reply to  Vito R.
1 year ago

I haven’t ever gotten more than 10Mbps on Fizz, usually less than 5. And frequently have ping times over 500ms, with jitter to boot. I wanted badly for them to be an option on the prairies, but it’s damn near unusable. Phone calls were literally waiting seconds for people to hear what I said and replying.

Firestorm
1 year ago

Ah. Overall you didn’t need 5G on most users. Data and price were always the more useful overlooked factor. And in rural areas, signal strength. 4g/lte was perfect. Only other exception is someone using a phone and hotspoting a company infrastructure. Then 5G could do better.

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