Carriers

A truck damaged a fibre line in southern Labrador on August 24, knocking out cellular, internet, and residential phone service, Bell Aliant said on X. The outage also cut 911 calling in the region. Bell Aliant told residents who need emergency help to go in person to the nearest hospital, police station, or fire department....

A Toronto couple spent four days on hold, in chat, and in Rogers stores trying to cancel a $140 CAD internet plan, according to the Toronto Star. Sarah Brooks and Nick Williams were moving into a new house in the Junction and figured cancelling Brooks' condo internet would take a day. Instead they hit dropped...

Bell recently started gifting free Crave Premium subscriptions to select satellite TV customers, according to iPhone in Canada readers. Emails obtained show Bell informing customers that they get Crave Premium for $0/month (normally $22/month), which works out to $264 per year plus taxes in value. A Premium subscription offers up to 4K video quality, streaming...

The saga of Toronto Tempo guard Marina Mabrey and her unstable Rogers home internet just took a turn, and Bell is the one making the play. Yesterday, Bell slid into her mentions on X with an offer: "Hey @mmabrey1, we want to put an offer on the table. Let's connect. 🏀" Bell shared a poster...

The Eastern Ontario Regional Network and Rogers have wrapped up the $300 million EORN Cell Gap Project, bringing 5G coverage to communities, roadways, and First Nations across eastern Ontario. Federal, provincial, and municipal leaders met today in Rockland, Ontario to announce the final rollout. The public-private partnership was paid for by a mix of government...

A B.C. woman is out thousands of dollars after falling for a cell phone delivery scam, and her story is a warning for other Rogers customers and cellphone users in general, according to a Global News Consumer Matters report. The Canadian Anti-Fraud Centre says these scams are spreading fast. "So far, in the first six...

Toronto Tempo guard Marina Mabrey is getting a quick lesson about Canadian telecom as her struggles with home internet left her unable to watch the end of a crucial WNBA matchup. The basketball star took to social media to vent about her Rogers connection, posting on X: "Someone please help me with Rogers WiFi. It...

Vandals cut a Rogers fibre line in Richmond, B.C., and it has knocked out internet, TV, and home phone service for people in the area between Bridgeport Road and Westminster Highway, plus some nearby neighbourhoods. Rogers says the cut was on purpose, while saying the damaged line runs along the CN Rail tracks in the...

Public Mobile continues to push customers to parent company Telus and its postpaid plans through a new self-serve option called Fast Switch. The new tool officially announced today allows eligible Public Mobile subscribers to migrate their accounts over to monthly postpaid plans with either Telus or Koodo in just a few minutes. The online process...

Rogers Bank is making major changes to its credit card rewards program, including the removal of its popular 1.5x redemption bonus for Rogers, Fido, and Shaw services. According to an update on the Rogers Bank website (the legal fine print), the changes will take effect on November 18, 2026. Under the new rules, cash back...

The Canadian Radio-television and Telecommunications Commission (CRTC) announced today that it has denied an application from Ztar Mobile asking to force Rogers to restore access to its phone number porting system. Ztar Mobile has sold cellphone services to Canadians since 2004 under brands like Good2Go Mobile, SpeakOut Wireless, and Ztar Mobile. Because Ztar does not...

Telus-owned Public Mobile has launched back to school offers today, which basically are some existing plans gaining the label and its entry 4G plan finally getting some data. "This back to school season, get data plans starting from as low as $20/month. Whether you're a student or just ready for something different—this deal's yours," reads...