Carriers

The Commission for Complaints for Telecom-television Services (CCTS) has published its comprehensive 2022-23 Annual Report, detailing a notable increase in consumer complaints in Canada's telecom and TV sectors. Between August 1, 2022, and July 31, 2023, the CCTS recorded over 14,000 complaints, marking a 14% rise from the previous year. The report highlights significant issues...

Telus-owned Public Mobile has brought back some promo plans that were seen during Boxing Week, but only in Quebec of course. Here’s what’s showing on the Public Mobile website as of writing: $24/4GB 4G (new activations only) $29/20GB 4G (new activations only) $34/10GB 4G $34/50GB 5G (new activations only) $40/30GB 5G $40/50GB 5G (on 90-day...

Telus-owned Public Mobile has tweaked the pricing of its Canada-US plan, dropping the price on a 90-day subscription. Previously, the company’s Canada-US 5G plan was $60/60GB on a 90-day subscription. This means you pre-pay for 90 days of service at a time ($180/180GB) and use the data as you see fit over the three month...

One of the ways fraudsters rip people off is through bogus text messages that try to steal your login credentials. The latest phishing scam looks like the bad guys are pretending to be Rogers-owned flanker brand Fido. The Canadian Radio-television and Telecommunications Commission (CRTC)  shared an alert about a phishing scam that is targeting Canadians...

The BCAA (The British Columbia Automobile Association) is offering up discounted Rogers cellphone plans, which are the latter’s corporate offerings (Rogers Preferred Program or RPP). Plans are available starting from $45 per month for bring your own device customers, after Autopay discounts. Here’s what’s available right now: $45/50GB 5G 250 Mbps (non-shareable data; MSRP $80)...

With Boxing Week offers finally in the grave after numerous miraculous extensions, we’re seeing flanker brands Fido, Virgin Plus and Koodo set a new battleground plan that includes 10GB of data. During Boxing Week, we saw a $34/50GB plan become “the” plan to compete with. Quebecor’s Freedom Mobile is still offering its Boxing Week plans...

We’ve entered the second week of January and Boxing Week cellphone deals just won’t go away. Some Boxing Week promo plans were slated to end on January 3, but were then extended to January 8, which has come and gone. But as of today, flanker brands of Rogers, Telus and Bell, along with Quebecor’s Freedom...

The Standing Committee on Industry and Technology is set to reconvene this week to scrutinize Rogers' plan to increase cell phone prices, which iPhone in Canada first reported before the news percolated across the country. This move comes in the wake of Rogers' announcement to raise prices starting January 17, a decision that contradicts earlier...

Google is reportedly collecting facial data of children through a project that involves parent-submitted videos, as per a project description reviewed by 404 Media. The project, conducted on behalf of Google by Telus, offers parents $50 to film their children wearing various props like hats or sunglasses. This plan is part of Google's efforts to...

After news of telecom providers announcing prices increases for wireless, internet and more, Innovation, Science and Economic Development (ISED) Canada says there’s one way to combat rising bills—just look into switching providers. After we reported Rogers price increases for wireless and Ignite bundles, it later came to light Shaw TV, internet and home phone prices...

With Rogers recently informing customers it was increasing prices for some wireless plans and select Ignite bundles, Canada’s Industry Minister François-Philippe Champagne says Canadians are still overpaying for telecom services, with little competition available. Earlier this week, iPhone in Canada first reported that Rogers was raising the prices of select wireless plans for customers not...

Last year, the $26 billion Rogers-Shaw merger was approved by the federal government, and Canadians were told to expect increased competition and lower pricing. Well, it doesn't seem that's happening exactly across the board. After we first told you about Rogers wireless and Ignite bundle pricing increases, iPhone in Canada has now learned Shaw prices...