Carriers
Rogers-Shaw Appeal Shot Down by Court, Consumer Group Reacts with ‘Horror’
The Federal Court of Appeal found the claims that the Competition Tribunal made four "legal errors" in its decision insufficient to overturn the original ruling
Bell Aliant Charges Senior Hundreds for Local Calls in ‘Programming Error’
Bell Aliant sent 81-year-old Frankie Allison of Hammonds Plains, Nova Scotia, a bill totalling nearly $650 for two months of telephone service
Telus Creates ‘Consumer Solutions’ Division to Combine Multiple Teams
Telus on Monday announced the creation of Telus Consumer Solutions to “elevate” the company’s customer service and also unify its mobility and home offerings, it says. The new division combines its Mobility Solutions and Home Solutions & Customer Excellence into a single consumer team. Zainul Mawji will be the Executive Vice-president and President of Telus...
Globalive Offers Bid to Aquire Xplore Mobile’s Wireless Spectrum
Globalive wants to offer Manitobans affordable, innovative offerings and the best network, as it looks to become the next national wireless provider.
Telus Drops Visual Voicemail and International Text from 50GB EPP Plan, Say Users
Some customers are reporting that Telus has quietly removed Visual Voicemail and International Text from its 50GB Exclusive Partner Program (EPP) plan
SaskTel Scraps Free Email Service, Will Start Charging Subscribers in Spring [Update]
SaskTel has started notifying subscribers of the change, noting that the cost of providing a free email service "is no longer justified"
Feds Shouldn’t Be ‘Rubber Stamp for Billionaires’, Says Anti Rogers-Shaw Petition
A new petition, started by Globalive Capital and dubbed "No Merger," seeks to organize Canadians against the Rogers-Shaw deal and pressure the feds to block it
Telus Asks Public Mobile Customers for Feedback, Offers Amazon Gift Card
Telus is inviting select Public Mobile customers to participate in a feedback survey, related to international roaming services and features, according to an email seen by iPhone in Canada. The feedback is being organized by the independent and international research firm, Schlesinger Group. According to the firm, they are interested in customer opinions and experiences,...
Rogers Says Shaw Acquisition ‘Must be Allowed to Proceed’
The telecom giant argues that the transaction has been delayed for long enough, having been through months of scrutiny by the Competition Tribunal and more
TekSavvy Challenges Rogers-Shaw Merger, Claims Freedom Sale ‘Unlawful’
According to TekSavvy, Rogers has agreed to offer Vidéotron "unlawful" and "unduly preferential" wholesale internet rates as part of the Freedom Mobile sale
Telus Workers Prepare for Potential Strike
The threat of strike action comes after Telus employees failed to negotiate an agreement with the company after more than 14 months of bargaining
Rogers Wireless Expansion Along B.C. Highway 14 Nears Completion
Rogers announced Tuesday its wireless expansion along B.C. Highway 14 is on track for spring completion of this year, with five of seven towers already up and running, offering service from Sooke to Minute Creek. The wireless expansion will see connectivity from Sooke to Port Renfrew on the west coast of the lower portion of...