Carriers

Telus Creates ‘Consumer Solutions’ Division to Combine Multiple Teams

Telus on Monday announced the creation of Telus Consumer Solutions to “elevate” the company’s customer service and also unify its mobility and home offerings, it says. The new division combines its Mobility Solutions and Home Solutions & Customer Excellence into a single consumer team. Zainul Mawji will be the Executive Vice-president and President of Telus...

Telus Asks Public Mobile Customers for Feedback, Offers Amazon Gift Card

Telus is inviting select Public Mobile customers to participate in a feedback survey, related to international roaming services and features, according to an email seen by iPhone in Canada. The feedback is being organized by the independent and international research firm, Schlesinger Group. According to the firm, they are interested in customer opinions and experiences,...

Rogers Wireless Expansion Along B.C. Highway 14 Nears Completion

Rogers announced Tuesday its wireless expansion along B.C. Highway 14 is on track for spring completion of this year, with five of seven towers already up and running, offering service from Sooke to Minute Creek. The wireless expansion will see connectivity from Sooke to Port Renfrew on the west coast of the lower portion of...