Carriers

Videotron has expanded its Helix Internet and TV platform to Drummondville, Magog, Rimouski, and Saint-Hyacinthe, adding nearly 93,000 households to its service area. The rollout gives residents in those cities access to Helix high-speed Internet and customizable TV packages. The service includes features such as a voice-activated remote and support for managing connected home devices....

Bell has rolled out multi-factor authentication (MFA) to its MyBell app, adding an extra layer of security for customers logging in. The MyBell app lets customers manage their Bell services from anywhere, including viewing wireless usage, changing TV or internet packages, paying bills, upgrading devices, and getting support. It also includes self-serve tools such as...

Opensignal has released its 2025 Global Mobile Network Experience Awards, and Canada’s major wireless players are standing out on the world stage. Telus and Bell were named Global Leaders for 5G coverage, ranking just behind global winner T-Mobile. All three of our major telecoms—Rogers, Telus, and Bell—also earned Global Leader status for 5G reliability, putting...

Public Mobile is implementing price hikes, in what appears to be a practice we’ve normally seen for postpaid customers on Koodo and Telus. So what’s happening? Some customers such as those on $15 and $20 per month plans have been notified that a price increase is coming at $3/month. This is coming as a surprise...

Telus has opened what it claims is Canada’s first sovereign AI factory in Rimouski, Quebec—a secure facility built to handle advanced artificial intelligence while keeping all data under Canadian control. Powered by NVIDIA’s latest GPUs and HPE infrastructure, the centre is designed for everything from training new AI models to customizing them and running them...

Bell says it’s boosting its wireless network across Canada, with upgrades planned for 224 communities by early 2026. The work includes adding new towers and upgrading existing ones, which should mean faster downloads, smoother streaming, and more reliable video calls for millions of customers. "Bell is executing on our strategic priorities to deliver the best...

Public Mobile says the RCS activation issue affecting some of its customers has now been resolved. The problem began after the launch of Apple’s iPhone 17 and iPhone Air, when many users switched to eSIMs. Some Android customers were also impacted. In an update posted today, September 24, Telus-owned Public Mobile said the issue is...

Public Mobile says some of its customers are having trouble activating RCS (Rich Communication Services) after switching devices or SIMs/eSIMs. The problems started the day after Apple’s iPhone 17 and iPhone Air launch, with many customers switching to eSIMs as the new devices no longer have physical SIM slots. It also affected some Android users...

Deloitte Canada and SaskTel have announced a partnership aimed at expanding artificial intelligence (AI) development in Saskatchewan and across the country. The plan includes building an AI factory that will provide computing capacity and industry-specific AI tools for sectors such as healthcare, mining, and agriculture. A dedicated Applied AI lab will also be set up...

Rogers says its Citytv+ streaming service is now available directly to Canadians across all major platforms, including Apple and Android devices, Amazon Fire TV, Samsung TV, and online at citytvplus.ca. The service includes live channels and on-demand programming from networks such as Citytv, Bravo, Discovery, Food Network, FX, FXX, and HGTV. Shows range from Law...

Bell and the province of New Brunswick say they will expand wireless service in the province by building 10 new 4G/5G cell sites. The project aims to improve connectivity for residents and businesses in rural and remote areas, including communities such as Oak Hill, Grand River, Harcourt, and Saint-Quentin. Work is expected to begin in...

On Friday, Rogers announced its former chief executive Nadir Mohamed had passed away. “We are deeply saddened by the passing of Nadir. Nadir was an exceptional leader, a deeply respected executive and a generous person who led Rogers during an extraordinary time of change for our company and industry. He contributed immensely to our long-term...