Telus

Telus Confirms First 3G Shutdown Timeline—Here’s When

Telus and its flanker brands, Koodo Mobile and Public Mobile, have confirmed they will shut down their 3G network in Manitoba in two stages over the next year. The first phase begins this December 31, 2025, when 3G service will end in rural areas outside of Winnipeg and Brandon. The second phase wraps things up...

Public Mobile Adds 911 Tax: What It Means for Your Bill

Starting July 31, Public Mobile customers in select provinces and territories will see a new monthly fee added to their bill. The charge is a government-mandated 911 tax meant to support emergency services in areas where it’s required by law. Customers in Alberta, New Brunswick, Newfoundland and Labrador, Nova Scotia, Northwest Territories, Prince Edward Island,...

Public Mobile Tightens Plan Lineup, Promos Gone July 7

Telus-owned Public Mobile has continued to tweak its plan offerings and now it has finally trimmed down both 4G and 5G plans, while setting a specific end date to promo plans, according to changes made on its website on Thursday. Previously, we told you a “limited time” label showed up, but now that has changed...

Public Mobile Offers $35/75GB Roaming Plan for Existing Customers

Leading into the Canada Day long weekend, Telus-owned Public Mobile is offering up a $35/75GB Canada-US-Mexico plan to existing customers via text message. The 5G plan includes 1,000 international long distance minutes and allows you to use your talk, text and data in Canada, the U.S. and Mexico. Customers receiving the text message need to...

Public Mobile’s Canada-US-Mexico Promos Set to Expire—Again

Telus-owned Public Mobile has added a note to select 5G plans to note they are coming to end soon. It seems like we continue to see end dates for promo pricing when it comes to Canada-US-Mexico plans. Yesterday, Public Mobile added “limited time” labels to select 5G plans. Check them out below: $32/20GB (Canada-wide) $34/10GB...

Telus to CRTC: Bell and Rogers Compete by Blocking TV, Ad Access

Telus is calling out rivals Bell and Rogers for what it describes as anti-competitive behaviour that’s hurting consumers and limiting competition in Canada’s telecom and TV markets. At the ongoing CRTC hearings today, June 26, Telus said the Canadian broadcasting market has changed dramatically, especially since Rogers acquired Shaw and a new wholesale internet framework...

Telus Named North America’s Most Sustainable Telecom

Telus has been ranked the most sustainable telecommunications company in North America by TIME Magazine and Statista. The recognition comes from the 2025 World's Most Sustainable Companies list, which highlights 500 companies globally out of more than 5,000 reviewed. Telus ranked 83rd on the list. American telecoms such as AT&T ranked 471, T-Mobile at 304...

Telus Blames Human Error for 39-Hour 911 Outage in Manitoba

Telus is blaming one of its own for a days-long 911 outage in Brandon, Manitoba, that left emergency calls from cell phones unanswered for nearly two days in March. The CRTC formally requested that Telus provide a plain-language summary of the 911 outage that occurred in Brandon, Manitoba, from March 22 to 24, 2025. In...

Public Mobile’s $25 Referrals: Back Again For a Limited Time

Telus-owned Public Mobile has brought back its $25 referral bonus yet again, for a limited time. This bonus starts for new sign ups as of June 24 and goes until July 1, 2025 (Canada Day). Public Mobile’s plans page has been updated again to say, "Get $25 in credits using a referral code”. When you...

Telus Rolls Out Branded Calls So You Know Who’s Really Calling

Telus is rolling out a new feature that could help you tell if a call is real or a scam. It’s teaming up with TransUnion to bring Branded Call Display for businesses across Canada. This means when a verified business calls Telus customers, you’ll see their name, logo, and the reason they’re calling — all...

New Telus Cell Towers Coming to Nanaimo to Fix Dead Zones

Two new cellphone towers could soon improve service in parts of Nanaimo on Vancouver Island, British Columbia, where calls often drop or signals are weak. Telus plans to install one tower near the Rutherford roundabout at Linley Valley Dr., and another at the City’s public works yard on Labieux Rd. City council approved both locations...

Rogers and Bell Warn They’ll Cut Investment If Forced to Share [Update]

The Canadian Telecommunications Association (CTA)—the industry group representing the likes of Bell and Rogers—wants Canadians to believe that letting these telecom giants resell internet access on competitor networks will hurt investment, stall network upgrades, and slow down rural expansion. In a recent op-ed published in The Hill Times on June 11, association president Robert Ghiz (former...