Telus

Telus on Monday announced the creation of Telus Consumer Solutions to “elevate” the company’s customer service and also unify its mobility and home offerings, it says. The new division combines its Mobility Solutions and Home Solutions & Customer Excellence into a single consumer team. Zainul Mawji will be the Executive Vice-president and President of Telus...

Some customers are reporting that Telus has quietly removed Visual Voicemail and International Text from its 50GB Exclusive Partner Program (EPP) plan

Telus is inviting select Public Mobile customers to participate in a feedback survey, related to international roaming services and features, according to an email seen by iPhone in Canada. The feedback is being organized by the independent and international research firm, Schlesinger Group. According to the firm, they are interested in customer opinions and experiences,...

The threat of strike action comes after Telus employees failed to negotiate an agreement with the company after more than 14 months of bargaining

Telus-owned prepaid brand, Public Mobile, has launched a promo for the Lunar New Year, offering new activations a 5GB data bonus. "Happy Lunar New Year! To celebrate, starting Wednesday, January 11, until February 5th, 2023, new customers can get an extra 5GB of bonus data for 8 months,” said Public Mobile on Wednesday. The requirement...

Telus-owned Koodo is offering up some monthly data bonus deals for select customers, in what appears to be an effort to offer more data but also bump up average customer bills. According to RFD user ‘Zaromo’, Koodo sent out text messages today to select customers, offering the following data add-on offers that can be activated...

Telus has debuted a new promotional plan for its Exclusive Partner Program (EPP) for December 2022, which looks to be part of early Boxing Day deals on its website. How to get a Telus EPP plan? It is a perk that is offered by employers to employees. So you’ll need to ask your place of...

Telus has shared Boxing Week deals on its website, saying you can “stay cozy and shop online from the comfort of your home for the latest deals on phones, plans, TV & Internet, and accessories." The company has listed the following early Boxing Day deals on its website: Get a free 55” Samsung 4K TV...

Telus-owned Public Mobile says “Boxing Week sale starts now!” and is offering a $45 plan with 20GB of 4G speed data. The limited-time offer is normally priced at $55/month and includes unlimited Canada-wide minutes and international SMS/MMS. There are 3x points-back available for the plan, which the company says is equivalent to $6.75/month in value....

Koodo is once again offering up its $50/40GB promo deal on monthly data add-ons, although this time it is only with 15 months of credits.

Telus-owned Koodo is offering up some promotional deals on monthly data add-ons for select customers. These deals are being sent to customers via text message, offering up extra data per month that’s substantially discounted compared to regular data overage rates. Various customers on RFD have confirmed a text message from Koodo (5154) is offering up...

Unfortunately, the telecom giant doesn't need CRTC approval to start charging most of its customers extra for payments made by credit card