iPhone 5 Launch Roundup: What You Need to Know [Update]

We’ve covered lots of iPhone 5 news over the past week, including pre-orders from Apple and our Canadian wireless carriers. Here’s a roundup of all the posts in one place so you can easily stay on top of updates (the comments are invaluable to stay in the know!):

Launch Day: The iPhone 5 Launches in Canada: Shorter Lines, System Outages, and More

Apple Store Line Ups

Apple iPhone 5 Pre-Orders

Canadian Carrier Pre-Orders

Rogers/Fido

Telus/Koodo

Bell/Virgin

MTS/SaskTel

We’ll update and sticky this post for the next week leading up to the launch on Friday, September 21st. Stay tuned for more.

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FragilityG4
FragilityG4
13 years ago

In other news the rumours have started up for the next generation iPhone that will be called the iPhone 5S and include an A7 processor, 1.5GB of RAM, 12MP Camera with 2x Optical zoom, a bottle opener, jumper cables and a cooler!

Mike McCormick
Reply to  FragilityG4
13 years ago

Sold! Sign me up. I could really use that iBottleOpen

o_clement
o_clement
Reply to  Mike McCormick
13 years ago

As song as the next version’s feature is not dubbed iDrinkBottle … 😛

Guest
Guest
Reply to  FragilityG4
13 years ago

I assume that would be the next model and I am excited to open and fixing it.

Steven Fung
Steven Fung
13 years ago

My pre order is now being prepared for ship

Mike McCormick
Reply to  Steven Fung
13 years ago

Steven – how do you know this? Which carrier did you pre-order from (or is it from Apple) and how’d you find out it is being prepared for ship? (Just curious.)

Daniel Abrahamsson
Reply to  Mike McCormick
13 years ago

Mine is straight from apple .

Daniel Abrahamsson
Reply to  Steven Fung
13 years ago

Just noticed mine changed to …

test
test
13 years ago

any idea what pre-order #s on Rogers will be available on the day of? I’m like #1900

Rich
Rich
Reply to  test
13 years ago

I’d rather see an estimated ship date, I’m like #2700. #’s are decreasing, but slowly today. Hoping things will pick up.

FragilityG4
FragilityG4
Reply to  test
13 years ago

Mine doesn’t show a number anymore … the Status has changed from “Open” to “In Progress”

Steven Fung
Steven Fung
13 years ago

Mine is preorder from apple. When I check the order status, it says “preparing for shippment”. Further, the shipping method is listed as “holiday shipping”

Daniel Abrahamsson
Reply to  Steven Fung
13 years ago

Found this on a different site …

“Holiday shipping means that your phone is going out in the “first batch” of shipping. So you’ll be recieving it on the 21st. I called Apple and spoke with them.”

Pat
Pat
Reply to  Daniel Abrahamsson
13 years ago

Noticed mine is also saying “holiday shipping”, so that’s a good thing.

Blaze Christiansen
13 years ago

Mine is preparing to ship too…!

nelsh
nelsh
13 years ago

Anyone know what TO line ups are like at the apple store? What time do people usually start camping out?

draz
draz
Reply to  nelsh
13 years ago

Usually the night before the store even closes, so let’s say sometime before 9pm.

nelsh
nelsh
Reply to  draz
13 years ago

Thanks Draz. Do you have any idea which store would be the best to goto?

draz
draz
Reply to  nelsh
13 years ago

I would try Fairview or Sherway. Eaton Centre, Yorkdale, Square One usually have more people

Werdner
Werdner
13 years ago

Anyone know if it’s possible to use an upgrade on Telus without signing up for a data plan? My dad has an available upgrade but still uses a dumbphone and doesn’t want a new phone and was thinking of using the upgrade to buy a subsidized iPhone then sell it for profit. Would the subsidy just be lower without the data plan?

aRhyno
aRhyno
Reply to  Werdner
13 years ago

requirement is 50$ plan or more. he could take a iphone upgrade, pay 200. sell for 600. make 400. and be stuck with a 50+ tax plan for 3 years. in the long run, its not worth it when he can probably have a 25$ plan and get all he wants.

Werdner
Werdner
Reply to  aRhyno
13 years ago

Well he already has a $70 plan, so he can just upgrade without having to add the data option?

draz
draz
Reply to  Werdner
13 years ago

You must have a data plan regardless of how much the voice plan is…. btw? $70 for voice only? wow that’s quite high….

Werdner
Werdner
Reply to  draz
13 years ago

I think he got it lowered to $60 actually, but it’s his business phone and he does a lot of long-distance and US calling

How much would it be to cancel the data plan if he has to get it? also he’s been with Telus for like 8 years, think it’s possible to negotiate an upgrade without adding data?

sound_man
sound_man
Reply to  Werdner
13 years ago

The other solution is to go to Apple and buy it out-right which is 16GB-$699, 32GB- $799, 64GB-$899. It’s going to be difficult to resell it though because you have to sign up on a plan from a provider. I believe Telus doesn’t let people cancel data plans on a 3-year contract. Chances of not getting data are extremely slim.

Shawn Zeek Clarke
13 years ago

I pre-ordered with Fido on Friday, I’ve moved up in position by about 1000 spots since then, can anyone explain how this is happening? It can’t possibly be due to cancelations? I started at 2446 I’m currently at 1619? More importantly, just recently my status changed from “IN PROGRESS” to “OPEN” what does that mean? Any answers ? ? ?

draz
draz
Reply to  Shawn Zeek Clarke
13 years ago

They must have recalculated their stock levels or something. My guess is that you may not get it on Friday if it’s still Open. If you want it on Friday then gather your stuff and line up.

Shawn Zeek Clarke
Reply to  draz
13 years ago

yah my plan all along was to long up at my local Fido Store, but then I called Fido to get info on LTE plans and they didn’t seem very convinced that the stores would have any stock for walk-ins on launch day so I decided to pre-order as I back up so I wouldn’t end up waiting weeks… in any case I’ll be in line early Friday morning.

artikas
artikas
Reply to  Shawn Zeek Clarke
13 years ago

hey bud, it pretty much means that the first approximatly 1000 (first wave) are for sure getting their phone and its in progress to be shipped. Which means they are not in a reservation status anymore and knocked off the reservation list. this bumps you up 1000 spots in the reservation list because you are still in a reservation status. lol i really hope that makes sense. sorry

Luke Craig
13 years ago

Anyone know if rogers gets the pre-ordered phones in store before release date using reservation system that they would actually call us to come grab the phones early?

draz
draz
Reply to  Luke Craig
13 years ago

Highly doubt it. They would most likely get the stock late Thurs to prepare it for Fri.

AndrewKharrazi
AndrewKharrazi
13 years ago

Anyone could successfully find their UPS tracking number here?

aRhyno
aRhyno
13 years ago

anyone know if you can cancel a pre-order if your local store has stock on friday? mines due to be shipped on the 28. with telus

Brendan Charles
Reply to  aRhyno
13 years ago

When did you pre-order?

aRhyno
aRhyno
Reply to  Brendan Charles
13 years ago

yesterday

Shawn Zeek Clarke
Reply to  aRhyno
13 years ago

You can cancel and get your money credited back to your account as long as your preordered phone hasn’t shipped yet. (at least that’s what the Fido fine print says)

Mike
Mike
13 years ago

I just spoke to the TELUS web order staff. They said that TELUS will not be starting to ship any iPhone 5 preorders until the 21st. I guess that means you can expect to get yours a few days after that if you are a TELUS customer…

Ben
Ben
13 years ago

Just received a text message confirming shipment of my reserved Fido iPhone 5 🙂

draz
draz
13 years ago

Rogers has started shipping their pre-orders!

With tracking #’s too!

Joshua Kern
Joshua Kern
13 years ago

Anyone know if Rogers’ original 6GB promo plan from 2008 is good to go for LTE? Or do I have to get a new ‘LTE specific’ plan? I’m still on the old plan, my contract is done, I really don’t want to have to start a new plan… thx.

draz
draz
Reply to  Joshua Kern
13 years ago

It will be fine. All data plans will be LTE enabled by end of this month.

Shawn Zeek Clarke
13 years ago

Just so that everyone knows, I have confirmed with my local Fido Store that they will have stock to sell on launch day. Initially I was given the impression that all stock was going to be to fulfill the pre-orders but I have been that there will be inventory to sell on launch day to both existing and new customers.

Farmmer
Farmmer
13 years ago

I feel like a sitting duck here… i Preordered mine with Telus at 12 pm on the friday and i got an email confirmation and successful payment email but that is as far as I got… I hate not being able to know what’s going on! anybody from Telus receive anything else?

Mike McCormick
Reply to  Farmmer
13 years ago

Someone in the thread below stated that Telus pre-orders would not SHIP until the 21st, so guess you’ll get yours the week after.

Skylar
Skylar
Reply to  Mike McCormick
13 years ago

Check out what Telus has to say about that.
http://twitter.com/TELUSsupport/status/248183628453015553

Farmmer
Farmmer
Reply to  Skylar
13 years ago

Nice! so i made the cut :p awesome thanks

Mike McCormick
13 years ago

I pre-ordered from Virgin and have heard nothing. When I first ordered they told me I’d be receiving an email with shipping details, once it has been shipped. So far I’ve received nothing, so guess it hasn’t shipped yet? Anyone else pre-order through Virgin, and heard something different?

jon
jon
Reply to  Mike McCormick
13 years ago

pre-ordered with virgin aswell but they said to my thursdayat midnight they begin shipping and emails apple wont let them do anything else and they said i would recieve it between the 21-23 so i dont know if its bs or not but i dont have much else to go by but to believe the virgin guy behind the booth

Farmmer
Farmmer
13 years ago

Any telus people see any changes to their contract rate plans and change in months remaining after ordering? I still see 11 months but my rate plan was changed over the phone so i don’t know what’s going on.. shouldn’t my contract have renewed?

Nick Harrietha
Reply to  Farmmer
13 years ago

Don’t think your contract is renewed until you actually get your iPhone 5 then call in to activate it.

Farmmer
Farmmer
Reply to  Nick Harrietha
13 years ago

Oh really? Alright thanks 🙂

koreograffiti
koreograffiti
13 years ago

Wife was #116 in ordering a white 32GB with Rogers, I was #48 ordering 64GB white, yet hers has shipped and mine still says processing. Wonder if shortage of 64GBs?

draz
draz
Reply to  koreograffiti
13 years ago

They always build more of the cheaper models. You might not get yours by Friday…

BeaveVillage
BeaveVillage
13 years ago

I have about 500 people in line at Rogers here on the reservation list, not sure if it’s gonna ship before the 21st, so I may have to stand in line. :/

draz
draz
13 years ago

UPS says that my phone will arrive at Rogers tomorrow. Too bad I can’t go in on Thursday and pick it up lol

I choose to pick it up at head office Bloor & Jarvis

jay 17
jay 17
13 years ago

When you pre-order are you able to buy the device outright? Rogers won’t renew my retentions credits for the 3 year term so I most likely won’t upgrade. On that note, if I do buy it outright and change my mind a few days later ($699 is a little hefty for me) am I able to return the device? I looked at the return policy on the rogers website, but only saw information for subsidized phones… thanks in advance

Ann
Ann
Reply to  jay 17
13 years ago

jay 17, you’ll have to buy the unlocked phone, and I think you can return in within 30 days, but you’d return it to Apple. I had the same experience with Rogers, and wish I had gotten my online order in on day one. If I had known that Apple wouldn’t sell unlocked on launch day I would have done so. My retention credits with Rogers run out next June or July, and they would not agree to extend them when they extended my term with a subsidized phone, so there is no way I’m locking in with them for another three years based on that. I will negotiate next June/July, when my current three years is up, see how much they want to keep my business then.

Jake Elson
13 years ago

I was #65 for Rogers, just checked the status of the shipment for ups and it was delivered!

jayzie1
jayzie1
13 years ago

Seems those who pre-ordered locked phones are doing better on shipment dates than those who ordered unlocked from Apple directly. Ordered mine on the 14th, won’t receive until October 9th. Boo.

Kirk
Kirk
13 years ago

I just got a call this morning from “Bell Security” asking me to confirm my address, date-of-birth, and iPhone5 pre-order. Anyone else get a call? I’m now kind of suspicious because they called my apartment land-line instead of my existing Bell cellphone. Maybe I’m just paranoid.

G
G
Reply to  Kirk
13 years ago

i used to work for bell mobility in vancouver at the call center. Bell NEVER calls asking a customer for personal information. You should call 611 from your phone and talk to a rep to see if it was Bell, but it seems that it was not them

Kirk
Kirk
Reply to  G
13 years ago

Thanks. I called Bell this afternoon. I ended up speaking to a salesguy because I couldn’t figure out what other number to press in their phone menu. He said it was probably them who called me, but he admitted he really didn’t know. I’ll try calling again and seeing if I can figure out who else might know.

To rehash what happened this morning, a Bell woman called me at 7am Vancouver time and woke me up, and thankfully, I was alert enough to not give out info. But the woman knew my address and ask me to confirm it. Then she asked me for my date-of-birth. And, I said (I’m proud of myself for this), “Aren’t you supposed to tell me?!?” And, then she told me my date-of-birth.

But, after I hung up, like I said earlier, I thought it was really weird that she called my apartment land-line instead of my existing Bell cellphone. I didn’t even know Bell had my apartment land-line number on file, so that’s why I’m kind of freaking out.

Kirk
Kirk
Reply to  Kirk
13 years ago

Ok. No one at Bell knows enough to confirm or deny. But, I checked my call display log, and now I’m pretty certain it was some sort of phishing scam. The number that called me was: 514-420-0313, which doesn’t look like anything legitimate. Hopefully, because I told her she should know my date-of-birth, that was enough of a wall put up by me that she cut the phone call short, knowing I wouldn’t answer anything else.

Mike
13 years ago

Rogers just called me saying my phone is waiting for me at the store, tried to play dumb and said i would go pick it up now 😉 didn’t work lol, can’t blame a guy for trying. I was 400 in line FYI

MrXax
MrXax
Reply to  Mike
13 years ago

I don’t understand. Why can’t you pick it up?

chris jones
chris jones
Reply to  MrXax
13 years ago

Took me a sec to understand what he meant. They can’t give it to him, before the launch date, (Friday). He thought he could trick them into letting him pick it up early.

Farmmer
Farmmer
Reply to  Mike
13 years ago

LOL if you are preordering they know you are not dumb and know exactly what you are doing! lolll i would have tried too

iphonecraze
iphonecraze
13 years ago

#429 with rogers and device has been shipped as per UPS tracking details

draz
draz
13 years ago

Tomorrow is the last day. I hope the carriers come out with an upgrade plan for early adopters 🙁

Cassy
Cassy
13 years ago

W00T! I just received the shipped notification from Fido. I was originally 217th in line on a black 32g unit. The only downside is that the UPS tracking number doesn’t seem to work…

syncmaster70
syncmaster70
13 years ago

Anybody know if we will be able to buy an iphone5 at the apple store?? even if it’s locked ????

draz
draz
Reply to  syncmaster70
13 years ago

Yes

Lloyd Parsons
Lloyd Parsons
13 years ago

Was #50 through Rogers for the 64gb white; changed to in process on Saturday. Surprise, not shipped yet. Looks like it won’t even be sent by Friday

Farmmer
Farmmer
13 years ago

OMG how can i check the Telus status? Their system sucks so much

aRhyno
aRhyno
Reply to  Farmmer
13 years ago

lol. ya telus seems to be the worst of them all.

Farmmer
Farmmer
Reply to  aRhyno
13 years ago

loll yeah… it’s terrible how they don’t have a ‘check status’ page for this

Agent Bluetooth
Agent Bluetooth
13 years ago

In other news… my iPhone 5 Otterbox Defender arrived this morning! Now just need a iPhone 5 to put it into 🙂 Anybody have any updates on Telus Mobility web pre-order shipping status or tracking numbers via e-mail?

Farmmer
Farmmer
Reply to  Agent Bluetooth
13 years ago

i’m waiting on that too… seems like no one knows what’s going on… they are so bad at this pre ordering thing

Skylar
Skylar
Reply to  Farmmer
13 years ago

or they are just trying to build suspense.

Farmmer
Farmmer
13 years ago

Anybody know where i could get a case for the iPhone 5 Local pick up in toronto… Or if telus bell, or rogers going to have any in stores?

chris jones
chris jones
13 years ago

For TELUS users who pre-ordered early on Friday. Here’s a tweet that might put some people at ease.

Agent Bluetooth
Agent Bluetooth
Reply to  chris jones
13 years ago

Thanks Chris – any little bit of info helps.! For those who want to know, i called Telus customer care today and the customer care rep said the product ships ONLY on launch day.

So the TELUS rep figured 1-3 business days from the launch date of the iPhone 5 is when we would expect to see it on our door step.

If this was the case, don’t you think TELUS would be up front about not being able to ship the pre-order to deliver on launch day. Maybe.. Telus tells customers this in case of circumstances out of their control. At this point, we still have no shipping details or tracking info from TELUS.

Agent Bluetooth
Agent Bluetooth
Reply to  Agent Bluetooth
13 years ago

TELUS mobility has sent out tracking info as of 5:45 am this morning PST time. Nothing yet that spells out a Friday delivery…however seems promising so far.

Surprisingly no line-ups super early in the smaller towns. in BC.

Mattaeus
Mattaeus
13 years ago

So telus says emails will be out by 5:45am at the latest tomorrow, everything still on time, and shipping via Purolator

Shawn F
Shawn F
13 years ago

Got ups confirm – my 5 is leaving ON, for Friday delivery to kelowna BC

Mike McCormick
13 years ago

Unfortunately it seems Virgin mobile pre-orders not shipping until tomorrow – or so they say via a Tweet they sent me back

poochi
poochi
13 years ago

Hi guys, just want to confirm that my phone is now at Concord, ON (64GB unlocked) is set to deliver tomorrow before 12:00PM! 🙂
At work, so can’t upload a screenshot. But I think many of you will see it shortly on UPS website!

jonnyfive
13 years ago

I phoned UPS. They will not hold the package for pick up. It is their policy that they must make one delivery attempt. 🙁

dustinandrew
Reply to  jonnyfive
13 years ago

Cant you go pick it up at the depot after? That’s what I’ll prolly have to do. Plus it’s a Friday and they’re closed all weekend ><

jonnyfive
Reply to  dustinandrew
13 years ago

They say when you call in that you cannot pick it up the same day you get the notice. Good ol’ UPS customer service.

dustinandrew
Reply to  jonnyfive
13 years ago

I called the morning of and UPS told me I could if I miss them. Just have to wait for first delivery attempt then call UPS and they’ll tell the local depot I’m coming to pick it up. Same day.

Luckily that wasnt’t needed 😀

Nikola Stankovic
13 years ago

I phoned telus today and the lady told me if that I made my order before 7:00pm 14/09/12 I WILL be getting my iPhone on the 21st, everything after that is delayed.

K3
K3
13 years ago

???? ????

Anyone know if on hardware upgrades the handset is still charged to the account? ( wondering if the store delivered to will demand money upfront )……

Also if your current plan is set up via Rogers retentions will it remain the same or will they demand new details to the contract. Thanks.

draz
draz
Reply to  K3
13 years ago

You don’t pay the store a dime, it all gets charged to your account. Your existing retention plan remains untouched. You must have a data plan and your voice + data must be at least $50/mo

dustinandrew
13 years ago

UPS confirms my phone will be here in WIndsor, ON before 12pm tomorrow!!!:D

Sean Brown
Reply to  dustinandrew
13 years ago

Me too… in Edmonton!

Kyle Burrows Mitton
13 years ago

So went to stand in line, was advised by apple store rep theres no IPHONE 5 for sale unless you sign a contract…….

this is insane

Kyle Burrows Mitton
Reply to  Kyle Burrows Mitton
13 years ago

btw i am from canada

Gary
Reply to  Kyle Burrows Mitton
13 years ago

What location?

Kyle Burrows Mitton
Reply to  Gary
13 years ago

Metrotown

Gary
Reply to  Kyle Burrows Mitton
13 years ago

Ah, too bad you didn’t find out earlier. Were you part of this triage?
http://twitter.com/MaxwellC1983/status/248964472453091328

Kyle Burrows Mitton
Reply to  Gary
13 years ago

its was my mom and aunt lol!
but if apple was such a great company why slight the people who support the product because i for one cant buy a iphone 5 because i have bad credit, and dont own a CC. so no iphone for me, NO POSSIBLE WAY unless i want to pay an arm and a leg

DaveMcG
DaveMcG
Reply to  Kyle Burrows Mitton
13 years ago

Heh.. this “rumor mill” site has been telling us that for days.

Mr.Snrub
Mr.Snrub
13 years ago

Pre-ordered from Bell’s website on saturday afternoon (Late i know), received an immediate order confirmation email but since then…nothing! My credit card hasn’t been charged nor have i received any shipping confirmation or any other communication. Sigh. Pre-ordering really is for suckers 🙁

NT
NT
13 years ago

I pre-ordered a black iphone 5 16gb from Bell (Scarborough town centre, Toronto, Ontario) on Friday the 14th of September. I was told that i am the 2nd to pre-order at that Bell location (with the 3 year contract plus got internet for the home). I ended up cancelling my monthly mobile service and internet with another. I got a call earlier today stating that they just received shipment and there are no black iphone 5 16gb………….available. Only whites. What is the friggin point of pre-ordering if they are going to screw you the night before the launch?

dragon56
dragon56
13 years ago

Was #62 on Rogers for a 32GB Black and my status is still “In Progress”, apparently my store isn’t recieving iPhone shipments, WTF.

xxxJDxxx
xxxJDxxx
13 years ago

As ridiculous as it is, my primary concern is no longer whether or not I’ll get my i5 on friday, but whether or not I’ll be able to find a nano-sim!

Sean Brown
Reply to  xxxJDxxx
13 years ago

Here, here! Damn Robbers…”We will have limited supplies of nano-sims for those who are not purchasing their iphone from our stores.” That and $10! Off to the Apple Store, I guess.

Prat
Prat
Reply to  Sean Brown
13 years ago

You can cut micro-sims to nano sims. It’s been proven to work on iphone 5’s.
Check for the video on youtube. Guy with Austrailian accent = legit, since they got it first.

bigdog
bigdog
13 years ago

Got a call from best buy mobile that my phone is ready to be picked up tomorrow!

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