Carriers

Rogers has launched a voluntary employee exit package, a move that comes after taking over Shaw in a $20 billion deal from earlier this spring. According to a memo sent to employees today, Rogers CEO Tony Staffieri said, “I know the decision to participate in this program is a significant one. We will do everything...

Bell has announced it is stepping up its commitment to connect Canadians, particularly newcomers and visitors. A new collaboration with the Institute for Canadian Citizenship (ICC) and its flagship app, Canoo, aims to offer unique benefits to Canada's newcomers. With nearly 200,000 members, Canoo is Canada's most extensive national welcome network, offering newcomers free VIP...

Toronto Transit Commission (TTC) documents have hinted Rogers would collaborate with other carriers under a consortium model to enhance the wireless network of Toronto's subway. This expectation came up following Rogers' acquisition of BAI Communications' Canadian operations earlier in April. While Bell and Telus have both pushed for a joint subway 5G network build using...

Bell customers Tod Murray and Elizabeth Torres raised concerns over the surprising charges they faced during a road trip to Texas, despite subscribing to a daily roaming plan. "I spoke to Bell, and said this happened once before, so I want to know exactly what to do and how to do it,” said Murray, speaking...

The Canadian Radio-television and Telecommunications Commission (CRTC) has declined Bell's request to accelerate a decision about access to Toronto's subway wireless network, currently owned by Rogers. The CRTC stated that Bell must abide by the standard 40-day procedure. Rogers has held the rights to develop wireless service in the Toronto Transit Commission subway system since...

Bell, Netflix, and several major movie studios have filed a lawsuit against an alleged pirate service, Soap2day, for illegally hosting their television and movie content, reports Cartt.ca. The plaintiffs are calling on the Federal Court to halt Soap2day's operations and force two Canada-based website hosting platforms, Register.TO and OVH Hosting Inc., to reveal information related...

Rogers has increased the price of its connection fee, or officially known as the Setup Service Fee. This charge is required when you setup a wireless device and “related services” according to the Rogers website. The price was originally $50, but has increased by $10 (20%) to $60 per device, as of today, June 30,...

Earlier this week, we told you Rogers had started a round of layoffs as part of an internal restructuring process as it merged with Shaw, according to law firm Samfiru Tumarkin LLP. On Wednesday, the Globe and Mail reported its own sources say Rogers has been cutting jobs after merging with Shaw and more are...

Telus-owned Public Mobile says it is committed to enhancing its user experience with a series of mobile app updates designed to address community feedback. "You've spoken, and we've listened. Your feedback is invaluable to us and plays a significant role in shaping our journey,” said Public Mobile in its forums on Wednesday. The company acknowledged...

Bell recently filed a lawsuit against Stuart McCann, a man criminally charged with copper wire theft, in an effort to deter network vandalism. The lawsuit alleges that McCann's theft of copper telephone wire led to service disruptions for approximately 1,000 customers in the Fredericton area of New Brunswick, leaving them without home phone, internet, and...

Telus flanker brand Koodo continues to tweak its plans, with the latest change happening today for its 40GB promo plan. The company’s 40GB promo plan for $60 now includes $252 in bill credits over 24 months, working out to $10.50 off each month, taking it down to $49.50 per month. This price cleverly undercuts the...

In the wake of the high-profile firing of CTV anchor Lisa LaFlamme last year, Bell Media President, Wade Oosterman urged news managers to adopt a more "balanced perspective" in news coverage about the parent company. The Bell executive suggested a "positive spin" on stories involving parent company BCE, according to an audio recording of a...