Carriers

A Manitoba family is taking Telus to court after a 911 service outage left them unable to get help while a loved one suffered a fatal heart attack. The lawsuit, filed in the Court of King’s Bench on behalf of Greg Switzer and his family, stems from the death of 55-year-old Dean Switzer on March...

Bell is launching a new 4-in-1 streaming bundle for customers in Alberta, British Columbia, and Saskatchewan starting today. This rollout follows a similar release in Ontario and Quebec last year, which originally featured three services: Crave, Netflix, and Disney+. However, this new bundle version adds live sports to the package, debuting first in Western Canada....

Imagine driving eight kilometres just to make a simple phone call. For Allan Speight, from Clarendon, New Brunswick, this has been his reality since early January. After thieves stole over a kilometre of copper wire, Speight and roughly 135 other Bell customers were plunged into a total communications blackout. “If anything happens, I have no...

Rogers is officially the fastest internet service provider in Canada for 2025 according to one testing firm, but it took a bit of a data correction to get there. The latest broadband rankings from Speedgeo initially named Shaw as the top performer. However, after iPhone in Canada pointed out that Rogers and Shaw have been...

If you have been frustrated with the Freedom Mobile app lately, some much-needed changes might finally be coming. The carrier recently posted a job opening for a Team Lead of Digital Apps in Toronto, and the description basically admits what frustrated customers have been saying for years: the digital side of the business needs a...

The head of Bell says he is not losing sleep over a massive global merger that could threaten his streaming lineup. Mirko Bibic, the CEO of Bell, addressed growing concerns regarding Netflix’s $83 billion bid to acquire Warner Bros. Discovery. Because Warner owns HBO, the deal has sparked fears among Canadian creators and viewers that...

Freedom Mobile users in the Okanagan are seeing a major boost this week as the carrier appears to have started rolling out its 5G+ network in Kelowna. While it seems like these went up in January, iPhone in Canada readers first spotted the change back in mid-December, where Saanich on Vancouver Island also started seeing...

  Fizz is rolling out a brand-new program designed for anyone who wants to try a mobile provider without any pressure: a free trial. Instead of committing first and hoping everything works out, Fizz says new members can now try their network and features before deciding to switch. With this new free trial available in...

Here are the latest Canadian cellphone plan and device deals, plus other promos from wireless carriers such as Rogers, Telus and Bell, from our partner PlanHub. As always, the promos and plans may change at the last minute, but here they are as of Wednesday, January 14, 2026. This Week's Mobile Price Drops Apple 9%...

Bell announced today that it has reclaimed its title as Canada’s fastest internet and wireless provider. The company earned a clean sweep in the 2026 connectivity rankings from Ookla, nPerf, and BrandSpark, confirming its lead in both raw network speed and consumer trust. Pure Fibre takes top spot for internet speed For the sixth consecutive...

Following a morning of rough headlines for the Canadian telecom industry, Quebecor has released its own statement to drive the point home. While national rivals are drowning in a 17% surge of complaints, the company's subsidiary, Videotron Group (which includes Freedom Mobile and Fizz), is using the CCTS report to crown itself the leader in...

Complaints against Canada’s main 'Big 3' telecom and TV providers are surging yet again. According to the latest annual report from the Commission for Complaints for Telecom-television Services (CCTS), consumer grievances jumped 17% this year, reaching a record 23,647 cases. Wireless services remain the primary headache, making up over half of all reported issues. However,...