Carriers

After Apple released iOS 18.1 on Monday, some Koodo customers that installed it are now seeing Rich Communication Services (RCS) support disappear, according to iPhone in Canada readers. Instead of RCS showing, text messages are now reverting back to SMS for some Koodo customers. It’s happening on a wide range of iPhones, from iPhone XR...

MyRogers allows users to check the details of their appointments and easily reschedule them without needing to contact customer service directly.

Independent internet service provider TekSavvy has expressed disappointment over the Canadian Radio-television and Telecommunications Commission's (CRTC) new interim wholesale fibre rates, stating they fall short of expectations. The company’s Vice-President of Insight & Engagement, Peter Nowak, shared a company statement on Tuesday. "TekSavvy has been waiting a long time for realistic wholesale fibre rates that...

Telus-owned Koodo is expanding its product lineup by adding the latest Apple and Samsung smartwatches to its offerings. Customers can now purchase models like the Apple Watch Series 10, Apple Watch Ultra 2, Apple Watch SE, Samsung Galaxy Watch7, and Samsung Galaxy Watch Ultra at Koodo retail stores and online. In addition to selling the...

Rogers has updated its Ignite TV app, now calling it the Rogers Xfinity Stream app this week. The company also re-branded its previous Ignite TV Shaw app as well, with both updates coming on Tuesday in Apple's App Store. This revamped platform allows users to watch live TV, access On Demand content, and stream or...

The federal NDP is calling out Rogers for hiking prices and misleading customers. On Monday, Brian Masse, the NDP critic for Innovation, Science and Industry, demanded the Liberal government take action, warning that Rogers should reverse its price increases or be banned from federal contracts. Recently, some Rogers customers complained that their bills went up...

Late last week, the CRTC announced its interim wholesale rates that smaller internet companies will pay incumbents, for access to their fibre networks, nationwide. The CRTC boldly proclaimed cheaper internet and choice was coming, thanks to its interim rates set for Bell, Telus and SaskTel. These would be areas in Quebec, Ontario and Saskatchewan (SaskTel)....

The Canadian Radio-television and Telecommunications Commission (CRTC) last week approved the addition of Uvagut TV, an Inuit-language channel, to the basic TV package available across Canada. The channel, run by the Nunavut Independent Television Network, focuses on programming in Inuktut, offering culturally relevant content for Inuit communities. The inclusion of Uvagut TV not only serves...

Telus has announced the completion of a major data infrastructure overhaul, marking a significant advancement in its partnership with Google Cloud and cloud solution provider, Onix. The transition from fragmented, on-premise systems to a unified cloud-based platform aims to improve data accessibility, reduce energy consumption, and enable AI-powered solutions to bring better customer experiences and...

The Canadian Radio-television and Telecommunications Commission (CRTC) has announced interim wholesale rates that smaller providers will pay major telecom companies for access to their fibre networks. This decision aims to expand the availability of affordable, high-speed internet services across the country. The move follows a series of steps by the CRTC to increase internet competition,...

Telus-owned Public Mobile is stepping up its promo plans ahead of Black Friday it seems. The company has launched a $36/50GB 5G Canada-US plan today, that includes 250 monthly international calling minutes. Here are Public Mobile’s plans as of today: $19/1GB 4G $23/6GB 4G $30/20GB 4G Canada-US $35/50GB 4G Canada-US + 100 international minutes $36/50GB...

The Ottawa Convention Centre has signed a 10-year naming rights deal with Rogers, rebranding the venue as Rogers Centre Ottawa. Formerly, it was named the Shaw Centre. We know that Rogers previously acquired Shaw, so naturally the naming would eventually change. “We are excited to announce this incredible partnership with Rogers Communications,” said Jim Armour,...