Telus
New Telus Payroll System a ‘Nightmare’ for Employees, Says Union
The United Steelworkers Local 1944, representing over 5,000 Telus technicians and clerical staff across the country, has reported significant disruptions due to a new payroll system from the company. According to Donna Hokiro, the union's national president, the past two months have seen members grappling with underpayments, overpayments followed by clawbacks, and miscalculations in benefits...
Telus Drops $620 Million on 3800 MHz 5G Spectrum
Telus has announced the acquisition of new 3800 MHz spectrum licenses across Canada for a total of $620 million. The company now holds an average of 72 MHz of 3800 MHz spectrum nationally, acquired at an average price of $0.24 per MHz-pop. This acquisition, combined with the 3500 MHz spectrum obtained in 2021, secures Telus...
Wireless Carriers Extend Black Friday Cellphone Promos
Black Friday and Cyber Monday has come and gone, but some wireless carriers have extended their promo plans for another day or two. The popular plan this year was a $34/50GB offering available from all flanker brands such as Fido, Koodo, Virgin Plus, Public Mobile and Freedom Mobile. Most carriers have extended their sales for...
Public Mobile Launches $34/50GB Cyber Monday Plan
Public Mobile has matched other rival flanker brands by offering up a $34/50GB plan on Cyber Monday. This $34/50GB plan has 5G data and includes unlimited Canada-wide calling and international messaging. Public Mobile says it’s only available for new activations. Interestingly enough, Public Mobile’s Cyber Monday page only lists the following plans and his $34/50GB...
Public Mobile Launches Cyber Monday Plans, Still Struggling with Demand
Telus-owned Public Mobile said on Monday it’s still struggling to deal with “unprecedented” demand from its Black Friday offers. "Due to unprecedented activity this Black Friday we’re seeing higher-than-normal volumes of tickets. Our agents are actively working on responding to every ticket submission,” said the company on Monday morning. "If you submitted a ticket this...
Telus Denied Appeal on Property Valuations Due to Simple Typo
Telus faced a significant legal setback as the B.C. Property Assessment Appeal Board denied the company's right to appeal the assessments of 18 properties, citing a preventable email error. The telecommunications giant's failure to adhere to the timely filing of an appeal notice as per the provincial Assessment Act was central to the board's decision,...
Existing Koodo Customers: How to Switch to $35/50GB Black Friday
If you’re an existing Koodo customer, some are seeing the option to switch to a $35/50GB promo plan that’s similar to the $34/50GB Black Friday plan being offered right now. But what if you’re not seeing that in Koodo self-serve? You need to visit a store, but there are still options to make the change...
Koodo Offering $29/30GB Black Friday Plan, But There’s a Catch
Telus-owned Koodo is continuing to switch up its Black Friday offerings right now for both new and existing subscribers. New customers have access to a $34/50GB plan (was 40GB), that Fido and Freedom Mobile have matched. But there’s also a $29/30GB 4G LTE plan from Koodo right now that’s being offered at dealers, according to...
Koodo Offers New Plans for Existing Customers from $45/60GB
The Telus plan changes keep coming, as its flanker brand Koodo has debuted new plans for existing customers. According to info received from iPhone in Canada readers, here’s what’s being offered: $45/60GB 5G (new) $50/70GB 5G (new) $55/80GB 5G $60/100GB 5G Canada-US $65/120GB 5G Canada-US (was 100GB) All of these plans include Canada-wide minutes and...
Black Friday Overwhelms Public Mobile and Koodo
Telus-owned Public Mobile and Koodo are currently being overwhelmed by their Black Friday deals. When Public Mobile increased its $34/month 5G plan to include 40GB of data (up from 20GB), the company’s website slowed to a halt. Many were unable to log in and change to these new promo plans. Public Mobile acknowledged the outage,...
Koodo Launches $34/50GB Black Friday Plan
Telus-owned Koodo is again tweaking its $34 Black Friday plan and on Saturday morning has ramped up the data to 50GB. Previously this $34 plan being offered by flanker brands was at $34/20GB. But then it increased to $34/40GB yesterday and now we’re seeing it at $34/50GB at 4G speeds. The plan offers unlimited Canada-wide...
Public Mobile Launches $29/10GB Plan on Black Friday
Telus-owned Public Mobile had added more plans to the mix on Black Friday. After ramping up its $34/month 5G plan from 20GB to 40GB to match rivals, it has now added a new 4G plan geared towards lighter users at $29 per month. The new $29/month 4G LTE plan includes 10GB of data, along with...