bell

As wildfires rage in parts of the country and hurricane season looms, Bell detailed how it is implementing strategies to ensure customers remain connected during extreme weather events. A recent Nanos survey commissioned by the Canadian Telecoms Association in March 2024 revealed that over one-third of Canadians (39%) experienced service disruptions due to severe weather...

Huge wildfires burning out of control in Manitoba have caused outages to Bell services. Specifically, Bell is seeing outages in Flin Flon, Cranberry Portage and surrounding areas, "due to significant damage caused by the ongoing wildfires,” said the telecom on Tuesday. "Our crews have been working around the clock with approx. 9km of fibre being...

Bell has shared more details about its service outage caused in Oshawa, Ontario, due to a third-party construction company. The company outlined the timeline and what happened in an email to iPhone in Canada. On Monday, May 6th, a significant disruption occurred in southern Oshawa due to a fibre cut caused by a construction company...

If you’re a Bell internet, phone, IPTV or wireless customers in Oshawa, Ontario, you might have experienced an outage since Monday. That’s because a third party looks to have accidentally cut a fibre cable, meaning this outage isn’t exactly the fault of Bell. The company tried to make this explicitly clear on X. "Some customers...

Bell is set to increase pricing for select customers on Fibe internet and also those on older Apple Watch plans, iPhone in Canada has learned. A message to customers on Bell statements and within accounts mentions starting July 1, 2024, prices are going up $5 per month for internet. In the statement we saw, a...

Bell Media has launched 10 new FAST (Free Ad-Supported Streaming TV) channels, now available in English and French on LG Channels, and slated for release on Samsung TV Plus later this quarter. These channels are integrated into television channel guides, offering free content powered by ads. “With the debut of our FAST channels, Bell Media...

Bell has announced the launch of its updated MyBell app for iPhone and Android, offering improved design and new features. "At Bell, we are committed to championing the customer experience, that’s why we’re now offering a range of new features and improvements designed to make it easier for our customers to manage their services, shop...

During a tense session of the House of Commons heritage committee, Bell CEO Mirko Bibic faced tough questions from angry Members of Parliament (MPs) from all political parties. Bibic appeared virtually and did not make the trip to Ottawa. Bell, which recently announced it would cut approximately 4,800 positions, including slashing several TV newscasts, and...

Bell has announced internet services are back online for the majority of its customers in Newmarket and Holland Landing in Ontario. Customers lost connectivity starting on Tuesday, caused by fibre cables being cut during road construction on Yonge Street in Newmarket. "We were able to restore services for the majority of customers earlier today and...

Bell isn’t just making job cuts, but it’s also slashing PVR storage for Bell Fibe TV customers. Starting on May 1, cloud-based PVR TV storage will see recordings automatically deleted after 60 days. Previously, the storage duration for recordings was 365 days. This means if you have PVR recordings scheduled to record, and you happen...

It looks like Unifor’s ‘Shame on Bell’ campaign, fighting back on the telecom’s recent announcement of over 6,000 job cuts in the past eight months, has triggered the company to issue a public response. On Thursday, Bell issued a public statement outlining the facts surrounding its restructuring efforts first announced on February 8. Bell affirms...

Bell awarded CEO Mirko Bibic a compensation package totaling $13.43 million in the past year, despite the company not meeting its 2023 financial targets, reports the Globe and Mail. This package includes a $2.96 million annual bonus, a slight drop from the $3.09 million bonus he received in 2022. Bibic’s salary was $1.4 million in...