Carriers

Earlier this month Telus-owned Public Mobile brought back its Canada-US promo plans (that match Freedom Mobile), stating they would only be available until May 20, 2024. Well, now it turns out these promo plans have been extended with no indefinite end date, according to an update on the publicmobile.ca/plans. The following 5G Canada-US plans now...

Telus-owned Public Mobile launched new promo plans for existing subscribers this week. After changing its $29/40GB and $15 talk and text plans to new activations only, two new plans were offered for existing subscribers after logging into their accounts. Labeled as “promotions”, the following 4G plans are being offered, according to iPhone in Canada readers:...

Telus-owned Koodo looks to be offering some existing users a special deal to get them to stick around with the company. A recent text message sent out to some Koodo customers says the company is ready to waive off remaining Tab balances (the amount being paid back for a phone they signed on the dotted...

Earlier this month, Telus-owned Public Mobile brought back its Canada-US promo plans (that match Freedom Mobile) for a limited time, plus some revised 4G offerings, making them available for new and existing customers. Update May 16, 12:42pm, 2024: Telus says its Canada-US promo plans are still available for new activations and existing customers. The company's...

Telus has announced a significant investment exceeding $10 billion to expand and enhance its network infrastructure and operations in Quebec over the next five years. This plan is part of a broader commitment to invest $73 billion across Canada by 2028 to develop infrastructure, improve sustainability, and advance network technology. "At Telus, we know that...

The Commission for Complaints for Telecom-television Services (CCTS) has published its 2023 Compliance Report Cards, highlighting the compliance levels of telecom and TV service providers with the CCTS’s complaint-handling requirements. These requirements include following the CCTS’s complaint-handling process, informing customers about the CCTS’s ombuds services, paying CCTS fees, and sharing financial information. “The CCTS’s compliance...

Here are the latest Canadian cellphone plan and device deals, plus other promos from wireless carriers such as Rogers, Telus and Bell, from our partner PlanHub. As always, the promos and plans may change at the last minute, but here they are as of Wednesday, May 15, 2024. Bell Noticeable price changes: Sale on :...

As wildfires rage in parts of the country and hurricane season looms, Bell detailed how it is implementing strategies to ensure customers remain connected during extreme weather events. A recent Nanos survey commissioned by the Canadian Telecoms Association in March 2024 revealed that over one-third of Canadians (39%) experienced service disruptions due to severe weather...

Huge wildfires burning out of control in Manitoba have caused outages to Bell services. Specifically, Bell is seeing outages in Flin Flon, Cranberry Portage and surrounding areas, "due to significant damage caused by the ongoing wildfires,” said the telecom on Tuesday. "Our crews have been working around the clock with approx. 9km of fibre being...

Telus has announced an investment of $17 billion to expand and improve its network infrastructure and operations across B.C. over the next five years. The investment is part of a larger commitment to invest $73 billion across Canada by 2028 to enhance infrastructure, sustainability, and network technology. "At Telus, we know that a reliable and...

The Canadian Radio-television and Telecommunications Commission (CRTC) has approved Corus Entertainment's request to reduce its Canadian content spending requirements from 8.5% to 5% of revenue, starting May 13, 2024. Corus, the country's largest provider of independent programming, submitted a proposal last fall, seeking a reduction in spending obligations for programs of national interest (PNI) and...

British Columbia Supreme Court has dismissed a lawsuit against Freedom Mobile, following a SIM swap scam that allegedly led to the theft of over $60,000 in bitcoin from Surrey resident Sepehr Tahmasebpour. The court ruled in favour of the telecom, citing a mandatory arbitration clause in the service terms which the plaintiffs claimed they were...