Carriers

The Commission for Complaints for Telecom-television Services (CCTS) has highlighted the need for telecom and TV service providers to improve their compliance with customer complaint-handling requirements. The 2022 Compliance Monitoring Report (CMR), published on Thursday, reveals a concerning increase in service providers failing to promptly implement agreed-upon settlements or remedies imposed by the CCTS. The...

Quebecor’s Freedom Mobile has officially revealed its new nationwide and 5G plans today. Yesterday, we told you many Freedom Mobile customers started seeing 5G service icons and faster speeds before today’s announcement. "Today, Freedom is exceeding its promise to customers with some of the most competitive wireless plans ever seen in Canada, backed by a...

SpaceX is set to launch the Hughes JUPITER 3 mission, the world's largest commercial communications satellite, on Wednesday, July 26. The launch will take place from the Kennedy Space Center's Launch Complex 39A (LC-39A) in Florida, with a 99-minute launch window opening at 11:04 p.m. ET (03:04 UTC on July 27). If necessary, a backup...

Earlier this week, Quebecor’s Freedom Mobile announced its 5G network was now here, alongside nationwide data. The company said it would roll out its 5G network within 10 days, with those on plans $45 or higher getting early access to the network. Now, it appears Freedom Mobile is wasting no time in getting things rolling...

Rogers reported strong results for the second quarter of 2023, with a significant boost from its recent integration with Shaw. The company's mobile and wireless services saw substantial growth, contributing to a 30% increase in total overall revenue, reaching $5 billion. Rogers' postpaid mobile phone net additions were up by 39%, with 170,000 new subscribers...

Bell Media’s Crave announced today the introduction of new ad-supported plan options to its direct-to-consumer subscription offering. Consumers can choose between Crave Basic with Ads for $9.99/month, Crave Standard with Ads for $14.99/month, and the ad-free option, Crave Premium Ad-Free, available at $19.99/month. The company teased back in June new ad-supported tiers were coming. All...

Continuing its fibre expansion work in Ontario, Eastlink announced the recent completion of its fibre network in Mindemoya. This move is part of the federal government's Universal Broadband Fund program. "Demand for access to high-speed internet in more rural communities has never been greater, making builds like these so crucial," said Jeff Gillham, Eastlink CEO,...

Bell’s Virgin Plus has launched a refreshed website and new unlimited 5G plans on Tuesday. Virgin Plus is marketing its unlimited nationwide 5G data starting at $50 per month, but it’s actually $60 before a $10 credit for 24 months. Check out their unlimited 5G plans below, which have speed caps of up to 250...

We’re just over one week away from the end of July, and that means another list of what’s coming to streaming services. Bell Media has announced today what’s coming to Crave for August 2023. Highlights include the (final) season 7 premiere of Billions on Showtime, and the second season of Winning Time: Rise of the...

In the face of ongoing concerns about mobile service availability in Toronto's subway system, Minister of Innovation, Science and Industry, François-Philippe Champagne, announced the federal government is taking action on Monday. Minister Champagne, alongside the Toronto City Council, Members of Parliament from Toronto, and city residents, has been voicing concerns about the lack of mobile...

The Canadian Radio-television and Telecommunications Commission (CRTC) has made a pivotal decision that it says will bring more affordable cellphone plans for Canadians, while motivating companies to sustain their investment in top-tier networks. The Monday announcement establishes the tariff that Quebecor will pay Rogers to provide services using the latter's wireless network across the nation....

Telus-owned Koodo is targeting select customers with a limited-time ‘Data Days’ promotion again, offering data add-ons for a fraction of their regular price. "Hey XXXX, Data Days is back for a very limited time! Until tomorrow (July 25) at 11:59pm, you can get HUGE monthly bonus data added to your plan for our lowest price...