Carriers

Rogers-owned Fido looks to be giving out free data bonuses again for select customers (if you're lucky). Some customers logging into their online Fido accounts are seeing the 30GB data bonus, on top of a free 10GB data bonus doled out previously, according to RFD. This is a monthly data bonus so that’s an extra...

A B.C. man says he’s frustrated after Telus failed to honour a deal he was promised for his home phone, internet, and TV service. Tony Brown told Global News' Consumer Matters that a Telus rep visited his home in January offering to lower his bill from about $350 to $188 a month, plus two free...

Rogers has expanded its Xfinity TV service by adding more than 150 international channels in over 20 languages, giving customers access to over 480 channels in total. The company says the move aims to give viewers a wider range of entertainment options, especially for Canadians who want to stay connected to their language and culture....

Videotron’s Fizz is handing out a surprise gift to its mobile customers just in time for summer. The Quebec-based wireless provider announced it’s giving out a total of 50GB of free mobile data as part of its My Rewards program. The bonus data comes as five separate perks of 10GB each, which customers can activate...

Telus has officially rolled out its new national loyalty program, called Telus Rewards, giving customers access to a range of perks and benefits across Canada. The program is the first of its kind for a Canadian telecom company, says Telus, and builds on previous versions that were only available in B.C. and Alberta. Yesterday, we...

Telus has launched a new entertainment bundle in parts of Ontario and Quebec that combines major streaming services with live TV channels. According to a company announcement, the new service allows customers to customize packages that include platforms like Netflix, Disney+, Amazon Prime, and Apple TV+ along with core TV channels. “At Telus, our customers...

Telus has revamped its Rewards program, but many customers on forums like RFD are calling it a downgrade, particularly for mobility customers. Under the old system, users earned 2% back in points on their pre-tax bill. For example, a $100 bill earned 2 points, and 29 points could be redeemed for a $25 gift card...

Telus has started targeting its Public Mobile customers with what it’s calling an “exclusive” PureFibre internet deal via text message. According to the text message send out this morning seen by iPhone in Canada, Telus says Public Mobile customer can get an “exclusive” PureFibre deal at $75 per month (regular $135), with a guarantee for...

Public Mobile is giving customers a chance to earn extra credit by referring friends to sign up. From May 13 to 19, 2025, if you refer a friend who activates any plan priced at $29 or more, you’ll both get a $15 bonus credit. In other words, any 5G plan with Canada-US-Mexico applies for this...

Rogers has discontinued its 30-Day Satisfaction Guarantee program, which previously allowed new customers to cancel their services within 30 days for a full refund on setup and monthly fees. The program, introduced in November 2022, applied to new activations of wireless and home services. The cancellation of this program means that new customers no longer...

Bell Canada has launched a new campaign asking the federal government and the CRTC to rethink a recent decision that it says is hurting future internet upgrades. The campaign, called "Build. Connect. Grow Canada.", highlights how Bell and other companies have poured billions into building fibre internet networks for homes and businesses. Bell says it...

Canada’s ‘Big 3’ telcos aren’t adding new customers like they used to, and the reason for the lack of growth? That’s due to immigration cuts, say the telecoms. According to Bloomberg, Bell, Rogers, and Telus together added fewer than 54,000 new mobile subscribers in the first quarter of 2025. That’s the weakest number in four...