Telus

Public Mobile Adds Free Mobile Klinik Rewards

Telus-owned Public Mobile has announced some free rewards that can be redeemed at Telus-owned Mobile Klinik stores. Public Mobile says as of April 9, customers can redeem two new rewards at no cost at Mobile Klinik stores. These rewards will be found in the Public Points rewards catalogue, available now: $130 Discount on CPO and...

Fido Revamps Plans, Now Starting at $34/20GB Like Virgin

Looks like all wireless carriers and their flanker brands are re-working their plans, and now Fido has joined the mix. Just over a week ago Fido was only showing a $34/50GB plan, but now that has been modified as two other plans are now part of the matrix. Here’s what’s available now:  $34/20GB 4G $44/50GB...

iMessage/FaceTime on Public Mobile Not Working? Fix Coming

If you are on Telus-owned Public Mobile and you’re having issues with Apple’s iMessage and FaceTime on the iPhone, the company announced on Tuesday afternoon that a fix is coming. "We are aware that some of you are currently unable to successfully use iMessage and or FaceTime features, and we understand how frustrating this can...

CCTS Confirms Public Mobile Complaints Incoming Over Points Program

With Telus-owned Public Mobile set to end its legacy rewards program next month, customers upset with the change have been sending in complaints to the Commission for Complaints for Telecom-television Services (CCTS). The CCTS confirmed with iPhone in Canada that it has been seeing complaints related to the new Public Points program since the beginning...

Public Mobile Revamps Plans, Ends Canada-US Promos

Last week, we told you Telus-owned Public Mobile had set an end date for its Canada-US promo plans for April 9, and as expected, we’re seeing the carrier revamp its plans as of today. The $34/50GB 5G plan has remained, but today brings back the $40/75GB 5G plan but without U.S. data roaming like before....

Public Mobile’s Canada-US Promo Plans are Ending Next Week

Telus-owned Public Mobile has updated its website on Friday to indicate an end date for its Canada-US talk, text and data promo plans. These Canada-US plans were in response to ongoing plans introduced by Quebecor’s Freedom Mobile. We already saw Public Mobile remove the U.S. portion of its $34/50GB plan (that matched Freedom temporarily) and...

Koodo and Virgin Plus Remove $34/50GB Plans

The ‘Big 3’ telecoms continue to shift plans around at their flanker brands Fido, Koodo and Virgin Plus. Koodo and Virgin Plus no longer offer a $34/50GB plan, which has been a feeble attempt to match the ongoing $34/50GB 5G Canada-US offer from Quebecor’s Freedom Mobile. Fido still has the $34/50GB plan and it’s the...

CCTS Rejecting Public Mobile Responses to Rewards Complaints

Telus-owned Public Mobile recently announced its legacy rewards program is ending in May, with a switch coming to move customers to its newer Public Points program. Many customers who favoured the old rewards program were upset at this change, as it they felt it violated the original Public Mobile promise of keeping it around as...

Koodo Now Offering $34/50GB Plan for Some Existing Customers

If you’re a customer with Telus-owned Koodo, you may want to check your account online for some new plans. Right now, some existing Koodo customers are seeing a $34/50GB 4G plan available in online self-serve. The plan includes unlimited Canada-wide minutes and messaging, plus Premium Voicemail as a free perk (it really should just be...

Public Mobile Opens $29/20GB Plan to All, Axes $40/75GB CAN-US

Telus-owned Public Mobile continues to tweak its plans for new and existing customers, with the latest change coming to its $29/20GB 4G LTE offering. Last month, we told you the $29/20GB 4G LTE plan expanded outside Quebec for the first time, made available to new customers across Canada. But the problem was this plan was...

Public Mobile Starts Giving Out 240GB Bonus Data for ‘Loyalty’

Telus-owned Public Mobile has started giving out up to 240GB of bonus data to select customers, as part of the company’s promise for axing its legacy rewards program. iPhone in Canada readers let us know they were notified by text message this morning, with Public Mobile says they are here “delivering on our promise." The...