Canadian iPhone 6 Pre-Order and Launch Guide [u] [STICKY]

Apple’s iPhone 6 pre-orders go live tonight at midnight PDT/3AM EDT, and thankfully Canada is included. Here’s a quick guide we’ve put together with some of the most popular questions asked by you guys, answered to the best of our knowledge.
Why pre-order the iPhone 6? Can’t I just buy it in store?
- Pre-ordering essentially guarantees you’ll get the phone on launch day, but it depends on which route you take. Pre-order an unlocked iPhone 6 from Apple and you get your phone delivered on Sept. 19 for major urban areas. Pop in your existing nano SIM card and you continue on with your cellphone plan as normal.
- Pre-order from Rogers, Telus and Bell and it’s basically a reservation system that’s first come, first serve based on the number of units they receive. Once you sign a contract or renew, you’ll most likely need to meet the minimum monthly plan requirement for a 2-year iPhone subsidy, which is $80/month from Rogers.
What time does Apple’s pre-order start?
- Online pre-orders from Apple.ca start at 12:01AM PDT/3AM EDT, Friday, September 12. That’s tonight.
How much will an unlocked iPhone 6 from Apple cost?
iPhone 6
16GB – $749
64GB – $859
128GB – $969iPhone 6 Plus
16GB – $859
64GB – $969
128GB – $1079
What’s the limit on iPhone 6 orders?
- You can order 2 of each iPhone 6 model (i.e. 2 x iPhone 6 and 2 x iPhone 6 Plus), a max of four iPhones per person.
What’s the best way to pre-order an unlocked iPhone from Apple.ca?
- Use the Apple Store iOS app. It has proved to be faster and more reliable than ordering on the web. Just make sure you payment credentials are filled in NOW, and before the online store goes offline later tonight, to ensure you’re ready to go when the clock hits midnight PDT.
- If you’re ordering via the web, enable Express Check out now.
- Online pre-orders are live, but they aren’t working. Here’s a trick to get it to work via the iPad and iPhone.
What’s the Reserve and Pickup option from Apple?
- You get to reserve an iPhone 6 tonight, which will be ready for you in-store for pickup. They will contact you for a pick up time. You should be able to choose an unlocked phone or one on contract.
- Click here to track reservations stock in real-time.
Will I have to wait in a regular line up for Reserve and Pickup?
- No. The Apple Store at Oakridge told us there will be two lines: one for reserve and pickup and another one for the general public. It will be busy so be prepared.
Will I be charged right away online for Reserve and Pickup?
- No. You will be charged in store. Apple will send you an email once your iPhone 6 is ready to be picked up on Sept. 19. Of course, online quantities will vary for this first pickup date and it’s first come, first served for online reservations.
- Reserve and Pick Up went live, visit here for the link and discussion
When is the actual iPhone 6 launch?
- Apple will launch the iPhone 6 on Friday, September 19. Stores will open at 8AM local time.
When will my iPhone 6 order arrive?
According to Apple’s updated iPhone map, those living in Zone 1 (major urban centres) will have an estimated delivery date of September 19. Do note in all of our previous Apple pre-orders, we have always received shipments on launch days (Vancouver and Victoria).

To get to this map, add an iPhone to your cart online and a link during checkout will show you this map. Or check your delivery date via postal code here.
What is Apple’s iPhone return policy?
- 15 calendar days to return for a full refund. Either visit an Apple Store or call customer service to get a prepaid return label.

What about pre-orders from Rogers, Telus and Bell? What time will they start?
- Rogers: Update: Rogers reservations are now live. Go to rogers.ca/reserve. Also, reservations could qualify for a free Bluetooth Speaker.
https://twitter.com/RogersMichaelT/status/509759365406945280
- Fido: Reservations went live early, just past midnight PDT. Navigate over to fido.ca/reserve
@JasonRounder Reservation opens between 6-7AM ET on the 12th. 🙂 ^mt
— Fido Solutions (@FidoSolutions) September 10, 2014
- Telus: Now live, visit here
@talljolie Pre-orders will start at 3:01EST
— TELUS Support (@TELUSsupport) September 11, 2014
@sn0wba11theP1G Follow us on http://t.co/KAs6bIWMXX. Orders will be live at 7:30 AM EST tomorrow. ^MB
— Bell Support (@Bell_Support) September 11, 2014
- Virgin Mobile: pre-orders now live.
#iPhone6 and #iPhone6Plus are coming to Virgin Mobile on September 19. Pre-sale starts September 12. #MembersGetIt
— Virgin Plus (@VirginPlus) September 10, 2014
- SaskTel: Pre-orders now live, one reservation per wireless number; Update–now closed.
iPhone 6 pre-order is now closed. Visit a SaskTel Store or SaskTel Authorized iPhone Dealer starting Sept 19. Quantities are limited.
— SaskTel (@SaskTel) September 12, 2014
- MTS: Pre-orders now live, launch on Sept. 19. Also new plans.
We're currently taking iPhone 6 and iPhone 6 Plus pre-orders within our MTS Connect stores only. Please visit your nearest MTS Connect…
— Bell MTS Support (@Bell_MTSHelps) September 15, 2014
What’s the 2-year term pricing for the iPhone 6 models?
The following prices for Bell were leaked earlier:
iPhone 6
16GB – $259.95
64GB – $369.95
128GB – $479.95iPhone 6 Plus
16GB – $369.95
64GB – $479.95
128GB – $589.95
Here are the official TELUS prices, now live:
iPhone 6
16GB – $265
64GB – $375
128GB – $485iPhone 6 Plus
16GB – $375
64GB – $485
128GB – $595
You will be required to pay a minimum $80/month to get a full iPhone 6 subsidy on Rogers and Bell. Telus customers require a minimum $70/month plan, while Fido customers with grandfathered plans can qualify with a minimum $60/month (voice + data) spend.
Where else can I pre-order my Rogers, Telus or Bell iPhone 6?
- Future Shop and Best Buy: pre-orders start at 10AM local time in-store; promo offers 20% off accessories; requires $50 deposit
- Wireless Wave: they told us they are starting Rogers and Bell pre-orders tomorrow; requires refundable $50 deposit
- Costco Wireless Kiosks: taking unofficial pre-orders by jotting down names on paper, according to the Guelph location we spoke with on the phone.
- Try hitting up smaller dealers too, like at London Drugs, The Mobile Shop within Real Canadian Superstores, Tbooth Wireless, any Glentel chain, Walmart, Target, The Source, Staples, etc
What’s cheaper? An unlocked iPhone 6 from Apple or paying a contract with Rogers, Telus or Bell?
- Even with higher unlocked iPhone 6 prices this time around, it’s still cheaper than paying a 2-year contract, but there are exceptions.
- If you bring your own device, most carriers offer 10% off your monthly bill.
- Check out our post: Rogers vs Bell vs Telus vs SaskTel vs MTS vs Videotron iPhone 6 contracts.
Should I buy an iPhone 6 or iPhone 6 Plus?
- Check out our poll and hands-on with cardboard cutouts. Hipsters and skinny jeans, beware of the iPhone 6 Plus. But don’t worry, your man-purse will keep you covered!
What else do I need to know?
- Follow us on Twitter as we’ll be sending out updates if anything changes.
- If you’re on EDT, remember to set your alarm not for 3AM, but rather 10 minutes before so you have lots of time to prepare. Same goes for PDT.
- Check out our iPhone 6 and Apple Watch roundup page to learn more about the devices.
Update: First iPhone 6 Pre-Orders Ship via UPS
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Did we miss anything? Let us know in the comments! We’ll continue to keep this post updated.
PS – Don’t forget to enter to win an iPhone 6 here from our partners at StackSocial!
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Fido is at 7 am
Updated, accidentally lumped them with Rogers.
Rogers stupidly opened their ordering system at 3am (not 5am like the email, not 6-7am like the reps said)
Thanks for all of this!
No word on MTS? If they don’t have pre order will they have less over all phone on the 19th. Man they suck. sasktel says they will have pre order.
Nothing. SaskTel says 1:01AM pre-orders.
“Toronto”
“Ottawa”
I see Apple’s maps app is still working as good as ever. 😉
Best Canadian map ever………………
LOL!
are the online orders not going to be shipped to house?
This concludes Toronto is capital of Canada!
What do you mean by:
“Apple will send you an email once your iPhone 6 is ready to be picked up on Sept. 19. Of course, quantities will vary for this pickup date and it’s first come, first served.”
Are we not guaranteed pickup on the 19th??
First come first served at the store for pickup; OR
First come first served online while ordering?
from my conversation with the Apple online and store specialist, once the online reservation goes through, you are guaranteed a phone on the 19th. Just show up in front of the store on launch day pick up & pay.
part 2. first come first serve for online ordering with reserve and pick up.
So 4 am it is!
Clarified. Meant to say quantities for this initial reserve and pickup online are limited. Yes, you’re guaranteed 19th.
Just got an email saying Rogers reservations will go live at 5 AM ET.
rogers is live now 403am et
What’s the plan requirement for a subsidy in MB?
In MB on Rogers, unlimited Canada wide talk and text, with 10GB of data is $75. I don’t think you can even get an $80 plan.
MB and SK are different because of competition from regional carriers (MTS/SaskTel). We don’t have the $80 minimum here. It’s cheaper in almost every scenario to go with the 2 year contract and subsidized pricing. The difference between bringing your own phone and getting one subsidized through the carrier is only $10/mo.
If getting the subsidized phone you can get unlimited Canada wide talk/text with 5 GB for $65/mo., which is a pretty good deal. If you brought your own device the same plan would be $55/mo. A savings of only $240, while the difference between an unlocked phone and a subsidized one is ~$500.
On the Rogers site it’s only a $5 discount for BYOD ($60 for the 5GB plan).
I’m aware competition keeps the prices lower. But is there a different minimum plan for subsidy here? Let’s say I wanted to keep my $60 unlimited talk/text 3GB plan, could I?
I don’t believe so, no. You’d have to renew your contract to get the subsidized phone and upgrade to one of their Share Everything plans, which for us in Manitoba, starts at $60 (with Rogers). If you wanted to keep your current plan you would have to buy the phone unlocked and then just trade SIM cards.
Of course, this is what I assume. They may be able to cut you a deal in-store, but it might be at manager’s discretion.
Is anyones rogers reservation system not working? I’m currently on corporate account if that changes anything?
No – I’m on a corporate account too and I’ve been talking to them today because I couldn’t log into the corporate reservation screen. They assured me that everything is fine and once the reservation system goes live (at 5 AM Eastern time, as per an email I just got a short while ago) everything will be fine. I’m not holding my breath, but I will be up at 5 to try to get an iPhone 6
I can echo what The Drake said. Basically anyone trying to login to the corporate/business device reservation system would get an error message…fingers crossed it all goes well in the morning.
not working… can’t log on (invalid username) to rogers business reserve device, and can’t view small business account
Same here…maybe the magic time is 6 am est
Unlikely, they specifically said 5am… pretty sure its just going to not work for the rest of the night and corporate users will get screwed just like last year
still not working for me…how about you?
still not working here….account number not recognized
My buddy called them aswell and they said the same thing. Lets hope lol
I just phoned them and they said they are not doing the reserve online to pick up in story.. 🙁
For Corporate?
that’s false.
I hope so myself however she said that it’s only for the Americans. I even told her it was on the site then she was like that was probably the American site? I’m getting mixed signals…
This is not true. I talked to multiple Apple Chat reps, they all confirmed reserve and pick up is true. https://www.iphoneincanada.ca/news/iphone-6-pre-orders-midnight-reserve-pick-up/
Can I use my Apple card to pay for preorder online (12th Sep) and still pick it up in Apple store on 19th Sep?
Any news on Virgin Mobile?
They tweeted iPhone 6 is coming, did not mention pre-order time though.
Will Best Buy and Future Shop be selling unlocked versions, or just the option to buy for a particular company outright?
Mostly contract at the start we suspect because that’s the lucrative stuff.
Best Buy and Future Shop NEVER sell iPhones (or almost any other decent phone) outright. With only a few exceptions (prepaids, refurbed BB’s etc) they ALWAYS require a new or renewal contract.
does anyone know if you can reserve 6 plus on rogers?
Yes
Does anyone have any idea what it would look like to have a corporate plan and buy and iPhone 6?
I’m currently paying $60 after taxes. If I bought an iPhone 6, upgraded to an $80+ plan, then immediately switch to my companies $55 plan, is that a loophole?
Just wondering, has anyone reserved an iPhone with the apple store mobile app?
Yes mobile App. Purchased the iPhone 6.
Took forever. 1 hour and 20 minutes later.
Apple store is down
Yep! Countdown is on!
https://www.iphoneincanada.ca/news/apple-store-down-iphone-6/
App Store Down.. Get ready boys!!! and gals, if any,..
GIDDY!
even us store is not up. Anyone hear any news about this issue?
I have an iPhone 4S that has a micro sim. Am I able to just get a new nano-sim from Rogers and keep my current plan if I buy the phone from Apple?
Yes. Apple Stores might even just give you a Rogers nano sim for free, not sure if they still do that.
Thanks Gary!
They do if you buy from Apple
Would it be possible to pay more upfront for the iPhone 6 and for example from Fido to choose a 2 year Smart plan rather than a Max plan? Or would the better option be to buy the phone outright and then bring it into the store and choose a plan? Thank you!
Read here, just replace with today’s prices https://www.iphoneincanada.ca/carriers/unlocked-iphone-vs-2-year-term/
So if i reserve one tonight and do pickup in store option…do i have the option to pay when i pickup? or do they charge you a deposit etc at time of reservation.
You pay on the day you visit the store to pick up your reservation. There is no extra charge or deposit to put in a reservation.
Welp. 12am PDT and webstore not open yet.. 🙁 lol
yeah also waiting here its not up yet
Still not up?? 12:12 est
still down @ 0313
If I pre order off apple website, it’s unlocked right?? I just pop in my sim card and go? and if I wait at the store for 8 am I have to get another contract?? what do I do with my existing plan??
apple store app just started working but saying unavailable for iphone6s…
Same here
WIll I be able to use my apple financial card to place the order??
Up but stuck on order screen where the Add to Cart button doesn’t work. Using the apple store app
3:25am!! I had hoped I’d be back in bed by now. I shudder to think how I’ll get through work tomorrow. 🙂
I was already asleep.. set an iPhone alarm for 2:45. guess I coulda just set it for.. I dunno tomorrow. 🙁
Same here. I set the alarm for 2:50am. The longer I’m up, the harder it’s going to be to try and get some more sleep before having to get up for work. 🙁
Contrary to what the official Rogers email said (5am EST). I was able to reserve through Rogers around 3:20am EST.
just says we’ll be back soon.
Rogers reservation are online
90th position
MISTAKE MISTAKE!!!!! I just ordered my iPhone on ROGERS
It is confirmed #16 in reservation line and my girlfriend is #31
I’ve been on the telus site for a while. Have the phone in my basket and it’s a dead link at checkout. It won’t move forward. Trying to refresh but that’s not working either. Anyone have any luck with Telus so far?
No luck. Get an error when I try to pick a plan.
I was finally able to checkout a 64GB Iphone 6 Plus! @ 3:38:40 EST
Unfortunately even though I was emailed stating order will be shipped by Sept 18, when I check my order progress link it says will be shipped by Oct. 6. What a crock; these guys didnt even email me stating the date changed — I just happened to click the progress link last night. I been trying to get an answer but ironically the web orders part of Telus isnt even open on weekends to find out what’s going on lol. So frustrating cause Telus Support just keeps going by the order progress link which even has typos in it lmao
The web order finally replied to my emails; they said the progress order page is showing the current delivery date if you order the phone now, not my shipping date. They confirmed it will be shipped out on the 18th!
Roger is live, number 24 in queue
I’m 55
I’m 4 🙂
What time were you able to reserve?
around 3:30 EST.
Interesting, I was 10-15 mins before that. Originally it gave me 57th, then I went back in to check that it was there and I was 55th.
I guess it depends on area/city… I reserved on Fido and I’m at #88 there.
Rogers is working. 90th
ugh why is this taking so long im ready now I need sleep 338am
Confirming rogers is live number 41
Are you sure you are number 41? I am also number 41 on Rogers.
Interesting. I wonder what the number really means
I just became number 40. I assume Alyssa was confirmed as 41. Then in the seconds afterward, someone with a lower number cancelled their pre-order with Rogers, bumping her down, allowing me to become number 41 when I reserved.
It means you guys have different models. Each colour/capacity has a different queue
I got 117 with Rogers..
Online Apple store is still not up, the app is but I couldn’t actually place a pre-order.
Crossing my fingers that I can pick it up next Friday!
Rogers reservation is live. #4
cant login to rogers business reservations. . .
same
I had an “add to cart” on the app but it wouldn’t go any further. Looks like a extra shot of expresso in my morning Java. ffs.
*likes this*
I’m experiencing the same issue here… 🙁
anyone know the price for the iphones on 2 year term with rogers
Fido #33. It told me to pick a store first tho. Does that mean I’m #33 inline at that store, or am I #33 across the entire Fido?
64GB Space Gray, wondering if I’ll be able to get my hand on it on the 19th with a queue # of 33…
Higher hope of launch date then 🙂 Thx~
Your number is your number nationally for that device (so number 33 in Canada for 64gb space grey etc)
I guess this isn’t that unexpected after their terrible live keynote web stream on the 9th.. Apple, time to hire new web people IMO 😛
I’m just trying to order mine through the Apple Store App since pre order started and the iPhone 6 status is always “Currently unavailable” and it’s not possible add to cart. Is there anyone here that already bought it?
I get to the add to cart but when I click it it says ” ERROR : An error occurred trying to fulfill your request. Please try again later”
I did it through Apple Store app.
Any tricks involved?
No just luck. Received confirmation email.
I’m just wondering how did you get that Alyssa. Here I can’t even click to ADD TO CART.
No luck through Apple store website or iPhone app.
I did mine through the app as well, it takes time and patient. keep trying add to cart.
Add to cart button doesn’t show up. Quit and opened app numerous times.
I am luck enough to place the order thru apple system. iphone 6 plus 64gb silver