Stories by Gary Ng

Back in March, Telus-owned Public Mobile announced it was going to end its legacy rewards program in May, and the company has started to follow through on its plan. On Saturday, iPhone in Canada readers relayed to us that they started receiving text notifications from Public Mobile that they had automatically joined the new Public...

Telus has introduced a new generative AI customer support tool on Telus.com, a partnership with Fuel iX and Microsoft OpenAI Service, with the latter bringing access to ChatGPT. This new generative AI support tool has successfully handled over 50,000 customer queries, improving information accessibility by 28% compared to traditional site searches, says Telus, noting it...

Telus-owned Koodo is again offering a special ‘winback’ plan to bring back former customers. The latest winback plan is a $25 per month offering that includes 30GB of data. This $25/30GB bring your own phone plan includes 4G data speeds ($13/1GB overages), unlimited nationwide calling and messaging, the usual extras like caller ID, etc, plus...

Google is expanding its privacy tools by introducing "Results About You” in Canada, a feature designed to help people control their personal information appearing in search results. This tool offers the detection and removal of personal contact details such as phone numbers, home addresses, and email addresses from Google Search. A Google spokesperson told iPhone...

Telus-owned Koodo has made changes to its website and no longer lists 5G plans, leaving only plans with 4G and 3G speeds, iPhone in Canada has learned. Here’s what’s available as of writing: $30 pay-per-use data with unlimited Canada-wide minutes $39/20GB 4G $44/40GB 4G $49/50GB 4G While plans with 5G speeds are no longer offered,...

Bell is set to increase pricing for select customers on Fibe internet and also those on older Apple Watch plans, iPhone in Canada has learned. A message to customers on Bell statements and within accounts mentions starting July 1, 2024, prices are going up $5 per month for internet. In the statement we saw, a...

Have you been waking up late over the past week or so? It appears for some, iPhone alarms are not working as intended, with the alarm going off but no audio. The Wall Street Journal’s Joanna Stern said yesterday, "Today Show called me last night and said iPhone alarms aren't working! I hadn't heard that...

Bell’s Lucky Mobile and Rogers’ Chatr have promos right now targeting their entry $29 4G plans. Lucky Mobile’s $29 plan normally includes 25GB of data after automatic top-up, but right now an extra 15GB per month is available for 24 months, taking it to 40GB total. Of course, this is only for new activations. You...

Earlier this month we told you Freedom Mobile was expanding coverage for Apple Watch cellular customers to get nationwide roaming, along with a data bonus. Now, it appears those plans have been delayed. iPhone in Canada readers inform us a recent update from Freedom Mobile says the plans have been delayed. This is due to...

Last week we told you Telus-owned Public Mobile removed its 3G plans, shifting everything to 4G, marking a similar move like Bell-owned Lucky Mobile. But part of the change saw the $15 low-cost plan from Public Mobile also axe its 250MB of data. While the data was removed, unlimited Canada-wide minutes and international messaging was...

Besides launching Beats Solo 4 earphones today, Apple also unveiled Beats Solo Buds wireless Bluetooth earbuds, for a relatively lower price of $99.95 in Canada. These earbuds have fully custom acoustic architecture and an ergonomic design that fits naturally into the ear, promising up to 18 hours of battery life and compatibility with both iOS...

Apple has launched the next version of its popular headphones, the Beats Solo 4, featuring re-engineered sound technology and improved ergonomic design. Looks like the previous leaks have come true. The new headphones come equipped with custom-built 40mm transducers that minimize electronic artifacts, latency, and distortion, providing users with exceptional clarity and range, according to...