Carriers
Telus Quietly Removes 1.5% Credit Card Fee [Update]
Last fall, Telus started charging a 1.5% credit card processing fee, to be applied when customers would pay bills with their Visa or Mastercard. Telus told customers to consider “using alternative payment options” to avoid the fee, giving examples of one-time payments at your bank, recurring bank payments through pre-authorized debit, or Visa Debit, Visa...
Telus to Invest $30 Million in Montreal for Upgrades
Telus announced on Monday a nearly $30 million investment in Montreal this year to deploy and upgrade its 5G networks and connect the city's businesses to thousands of kilometres of optic fibre. As Montreal gears up for the summer season and the influx of an estimated 9.5 million tourists in 2023, Telus is committed to...
CRTC Denies Bell Request to Delay Wholesale Internet Review
The Canadian Radio-television and Telecommunications Commission (CRTC) has rejected Bell's request for an extension to the tariff filing and cost study deadlines related to the wholesale high-speed access service (HSA) framework review. On March 8, 2023, the CRTC initiated a review of the wholesale HSA framework through Telecom Notice of Consultation 2023-56. The Notice directed...
Public Mobile Launches $50/40GB Canada-US Plan
Telus-owned Public Mobile is back at it again, this time offering a $50 plan with 40GB of 4G speed data, but also applicable to Canada and the USA. Yes, that’s right, this plan seemingly matches the $50/40GB Canada-US roaming plan being offered by Videotron’s Freedom Mobile. Public Mobile is only offering this matching $50/40GB Canada-US...
Bell Leaves 95-Year Old Senior Without Phone Service for a Week
An elderly couple in Etobicoke, Ontario were reportedly left without any phone service for several days during Bell's transition from a copper network to a fibre optic one. Mykola Latyshko, a 95-year-old retired public school teacher, and his wife don’t own cellphones and rely entirely on their five landline phones spread across their Etobicoke home....
Bell Seeks CRTC Help in Rogers TTC Subway Dispute
Bell has filed an application with the Canadian Radio-television and Telecommunications Commission (CRTC) seeking urgent orders in its escalating dispute with Rogers over access to the latter's wireless network on Toronto's subway system. The Montreal-based company is requesting the regulator to prohibit Rogers from adding its own customers onto the network until access is provided...
Homeowners Upset with Telus Over Alleged Property Damage
Calgarians are expressing their frustration with Telus, accusing the telecom of damaging their properties during the installation of fibre optic internet cables. The company has been digging into lawns and sidewalks over the past few years, a move that has left some residents feeling upset and turning to the media for help. While Telus is...
Rogers and Fido Giving Free Data Bonuses–Check Your Account
If you’re a Fido customer, you may want to log into your online account and check for an “exclusive offer” right now that includes free bonus data. According to some Fido customers on RFD, their accounts are showing a special offer in the form of 10GB and 20GB data bonuses. “We think you deserve more...
Bell and Cogeco Nab Over $71 Million to Expand Rural Internet
The federal government and Ontario have pledged their commitment to improve high-speed Internet connectivity in rural communities across Ontario, in an announcement made on Thursday. The two governments have announced a combined federal and provincial funding of over $71 million awarded to Bell Canada and Cogeco. This huge investment aims to provide high-speed Internet access...
Fido’s $39/20GB Promo Actually Includes 10GB Bonus, Suddenly?
Back in May, Fido launched a $39/20GB promo plan to match Videotron’s Freedom Mobile. This plan at the time was actually Fido’s $67 per month plan with 20GB of data. "For a limited time only, get $28/mo off the $67/mo plan. That’s a total of 20GB for only $39/mo after Automatic Payments Discount! At 4G...
Public Mobile Extends $39/30GB Promo Plan
Last week, Telus-owned Public Mobile launched a new 90-day subscription plan that works out to $39/30GB per month, as detailed on its website. The 4G plan includes $5/month savings when you subscribe to the 90-day subscription, along with unlimited nationwide calling and unlimited international SMS/MMS, to go with $2.20/month in Public Points back. You pay...
Bell to Cut 1,300 Jobs, Axe Numerous Radio Stations
In response to apparently challenging regulatory and public policy conditions, Bell has announced it will be reducing its workforce by approximately 3% – a cut of 1,300 positions. The company is also set to close or sell nine radio stations, as part of its plan to "significantly adapt" its news delivery system, reports The Canadian...
