Carriers

Carmelita Butland Bruce, a resident of St. John’s, Newfoundland, has found herself in a frustrating predicament after losing her old phone number during a switch of service providers from Rogers to Bell Aliant. Despite having switched providers multiple times in the past, this is the first time she has lost her number, leaving her feeling...

The Canadian Radio-television and Telecommunications Commission (CRTC) is changing the way it decides the prices for wholesale telecommunications services. These are the prices that internet and phone companies charge each other to use their networks. By regulating these prices, the CRTC aims to make internet and phone services more affordable and accessible for all Canadians,...

The Telus Exclusive Partner Program (EPP) has launched a new offer for July 2023, with a new $65/100GB 5G+ plan that includes unlimited call, text and data in Canada and the USA. These EPP plans are special perks offered to employees by employers. You will need to check with your work to see if any...

Rogers and Bell are challenging billionaire Larry Tanenbaum's planned sale of a stake in the parent company of the Toronto Maple Leafs and Toronto Raptors to the Ontario Municipal Employees Retirement System (OMERS) pension plan. This marks the beginning of what could be a long-fought battle for control of the sports empire. Back in June,...

Telus has officially announced it is the first wireless carrier in Canada to support iPhone eSIM Quick Transfer (requires iOS 16.4 or later). This new feature is open to Telus and Koodo customers with compatible iPhone XS, iPhone XS Max, iPhone XR, or later models on iOS 16.4, explained a spokesperson to iPhone in Canada...

Rogers announced on Thursday it has added Mexico to its 5G Infinite Premium Plan. The 5G Infinite Premium plan costs $105/month and comes with 150GB of 5G data. It previously included unlimited calling, texting and data within Canada and the USA—but now includes Mexico at no extra charge, said Rogers in a statement to iPhone...

Telus-owned Public Mobile is extending an invitation to residents of Nova Scotia to experience its 5G subscription phone service for free for 15 days. This offer is open to new Public Mobile customers in Nova Scotia who activate a $65/month subscription phone plan. The free trial includes 10GB of data at 5G speeds, unlimited Canada-wide...

Customers of Telus and Bell on Highway 14 on Vancouver Island in B.C., encompassing the areas of Sooke to Port Renfrew, are currently unable to access the new cellular service by Rogers, as a roaming agreement has not yet been signed between the telecom rivals. Despite going live in May, only Rogers customers can utilize...

Rogers has launched a voluntary employee exit package, a move that comes after taking over Shaw in a $20 billion deal from earlier this spring. According to a memo sent to employees today, Rogers CEO Tony Staffieri said, “I know the decision to participate in this program is a significant one. We will do everything...

Bell has announced it is stepping up its commitment to connect Canadians, particularly newcomers and visitors. A new collaboration with the Institute for Canadian Citizenship (ICC) and its flagship app, Canoo, aims to offer unique benefits to Canada's newcomers. With nearly 200,000 members, Canoo is Canada's most extensive national welcome network, offering newcomers free VIP...

Toronto Transit Commission (TTC) documents have hinted Rogers would collaborate with other carriers under a consortium model to enhance the wireless network of Toronto's subway. This expectation came up following Rogers' acquisition of BAI Communications' Canadian operations earlier in April. While Bell and Telus have both pushed for a joint subway 5G network build using...

Bell customers Tod Murray and Elizabeth Torres raised concerns over the surprising charges they faced during a road trip to Texas, despite subscribing to a daily roaming plan. "I spoke to Bell, and said this happened once before, so I want to know exactly what to do and how to do it,” said Murray, speaking...