Carriers
Telus Lowers 2023 Annual Guidance; Shares Q2 Subscriber Numbers
Vancouver-based Telus today announced it has updated its annual projections for 2023, a decision that reflects the revised yearly outlook of subsidiary Telus International. This news follows increased customer growth in Q2 2023, particularly in mobile phones and connected devices. Telus International has lowered its revenue forecast for the full year to a range of...
Rogers Stores Can Now Serve Customers in Multiple Languages
Rogers stores have launched a new program called 'We Speak Your Language'. The 'We Speak Your Language' means Rogers employees in stores can talk to customers in more than 100 languages total across their locations. Some of these languages include French, Mandarin, Punjabi, Tagalog, Arabic, and Azerbaijani. "Breaking down communication barriers allows our team to...
Telus and Bell Connection Fee Jumps 20%, Matching Rogers
Two weeks ago, we told you Rogers and Fido increased its connection fee to $60 and now its rivals Telus and Bell have followed suit, as expected. According to changes on the Telus and Bell websites this morning, the connection fee from both companies has similarly increased to $60, up from $50. "A one-time Connection...
Here are Cellphone Plan Changes: Rogers, Telus, Bell and More from July 12
Here are the latest Canadian cellphone plan and device deals, plus other promos from wireless carriers such as Rogers, Telus and Bell, from our partner PlanHub. As always, the promos and plans may change at the last minute, but here they are as of Wednesday, July 12, 2023. Bell Noticeable price changes: Samsung phone deals: Samsung Galaxy...
SaskTel Launches 5G in Kindersley and Melfort
SaskTel announced today the launch of its 5G network in the Town of Kindersley and City of Melfort, extending 5G data speeds and a new level of connectivity to the region's residents and businesses. "Wireless technologies and the connectivity they deliver are critical to Saskatchewan’s continued growth," remarked Don Morgan, the Minister Responsible for SaskTel,...
Rogers Lands $54 Million to Expand Rural Internet in Ontario
Helena Jaczek, Minister of Public Services and Procurement, in collaboration with Paul Calandra, Member of Provincial Parliament for Markham-Stouffville, unveiled a plan on Wednesday to increase high-speed Internet access across Ontario. Both representatives, acting on behalf of Gudie Hutchings, Minister of Rural Economic Development, and Kinga Surma, Ontario’s Minister of Infrastructure, announced a combined federal...
Telus Giving Free 100GB Data Bonus to Some Customers
In late June, Telus started giving out a free data bonus to select customers, offering up 100GB of monthly data. According to the text message seen by iPhone in Canada, Telus says the “complimentary” 100GB bonus of high speed data is just for being a customer with the company, a way of “saying thanks” for...
Telus Outage: Calls, Texts Not Working for Some Customers [Update]
Some Telus customers in Eastern Canada are experiencing a service disruption in telecommunication services, affecting both wireless calls and SMS services across the region. Telus said today on Twitter it is currently managing an outage that is affecting customers' ability to place or receive calls, as well as send or receive SMS texts. The company...
Ex-Rogers Execs Sue for Wrongful Dismissal After Shaw Merger
Former Rogers executives, Ted Woodhead and Moheni Singh, are reportedly suing the telecommunications giant for wrongful termination in the aftermath of the company's $20-billion acquisition of Shaw, reports The Globe and Mail. The legal suits have followed a series of job cuts and leadership reshuffles at Rogers since the completion of the mega-deal. Ted Woodhead,...
Telus and Montreal Science Centre Launch Device Recycling Initiative
In a plan to stimulate the repair, recycling, and upcycling of used mobile devices, Telus has partnered with the Montreal Science Centre. Despite only 14% of Quebec residents having purchased a pre-used device, Telus hopes to raise this number by collecting and recycling devices in an environmentally friendly way. At an event held on July...
Bell Media Stops Advertising on Facebook and Instagram
In response to Meta's ongoing plan to block Canadian news content on its digital platforms, Bell Media President, Wade Oosterman, announced on Friday that the company will immediately halt its advertising on Facebook and Instagram. Oosterman expressed concern over the implications of Meta's decision to block links from Canadian news organizations. He emphasized the potential...
Here are the First TTC Stations to Get Rogers 5G
Rogers is planning to upgrade parts of Toronto's subway network with 5G cellular access by fall 2023, according to a new report from the Toronto Transit Commission (TTC). The upgrade will cover Line 1’s tunnels and stations from Union station north to St. George and Bloor-Yonge stations, in time for the start of this fall's...