Carriers

With Freedom now under its umbrella, Quebecor's CEO believes the company could disrupt Canadian wireless and become a strong fourth wireless competitor

Here are the latest Canadian cellphone plan and device deals, plus other promos from wireless carriers such as Rogers, Telus and Bell, from our partner PlanHub. As always, the promos and plans may change at the last minute, but here they are as of Wednesday, April 5, 2023. Bell Noticeable price changes: Limited-time offer. Switch to Canada’s...

Experts are calling for the CRTC to use its regulatory powers and force the Big Three to provide underground cellular coverage on the Toronto subway

Telus-owned Koodo is offering up some promo plans for select customers, in the form of a $45 per month plan with 30GB of data. "Hey! You're currently on a < 1GB data plan and pay $25 for it. Want something even better? We have a deal so good, it's hard to hold in your excitement,”...

Minister of Innovation, Science and Industry, François-Philippe Champagne, touted the benefits of the Rogers-Shaw deal for Canadians on BNN Bloomberg on Tuesday, saying with a straight face the deal will bring total control by Canadians and also reduce wireless prices in the country, opposite of what critics have suggested. The Rogers-Shaw merger was approved by...

We’ve recently covered what’s going to happen to Freedom Mobile Internet and wireless customers that are now under Videotron—but what about Shaw Mobile customers? Before Shaw sold off Freedom Mobile to Quebecor, the parent of Videotron, the company offered a wireless service known as Shaw Mobile that leveraged the Freedom Mobile wireless network. Shaw Mobile...

With the Rogers acquisition of Shaw complete as of yesterday, the companies wasted no time in addressing customers on what’s coming next. On Tuesday afternoon, Rogers sent its first email to Shaw customers, outlining expectations for the new transition, according to an email seen by iPhone in Canada. "Rogers and Shaw are now one company...

Telus Health has expanded its virtual pet care platform, known as MyPet, to Ontario. The service first launched last fall in B.C., allowing pet owners to bring virtual care to their furry friends. Through the Telus Health MyPet app, experienced veterinarians can provide dog and cat owners with care for a range of health issues,...

The Commission for Complaints for Telecom-television Services (CCTS) has released its 2022-23 Mid-Year Report, revealing a 12% increase in customer complaints received by Canadian telecom and TV providers between August 1, 2022, and January 31, 2023. According to the report, wireless services received the highest number of complaints at nearly 55%, followed by internet (26%),...

After completing the acquisition of Freedom Mobile from Shaw yesterday, new parent company Quebecor sent an internal memo to employees regarding home internet activations. According to documents seen by iPhone in Canada, Quebecor explains new Freedom Home Internet (FHI) activations will be paused until further notice, due to the ongoing transition of business ownership. Freedom Mobile...

After the Rogers-Shaw merger officially closed on Monday, so did the Quebecor deal to acquire Freedom Mobile from Shaw. After the Quebecor deal to acquire Freedom Mobile was complete, a memo was sent out to employees with frequently asked questions (FAQs), offering insight into what to expect next, and how to explain this new merger...

Telus announced on Monday that its customers with the Telus TV Digital Box can now access the Apple TV app directly through their platform. To access the Apple TV app, users can simply select the 'apps' option on their remote and sign in with their Apple ID. This feature will allow users to enjoy award-winning...