Carriers

According to PCMag's Readers' Choice 2023 survey, independent ISP TekSavvy ranked the highest for overall customer satisfaction with a score of 8.1/10

Image via @deanaruston Some Rogers customers are dealing with an MMS error this morning, with a pop-up mentioning ‘Proxy Authentication Required’. Update: this issue has now been fixed according to Rogers. The issue seems to affect regular MMS messages including group MMS chats, but does not affect iPhone users and iMessage. The ‘Proxy Authentication Required’...

Chalk this up as another round of musical chairs for Telus-owned Koodo as it continues to tweak its promo plan pricing. Yesterday, Koodo brought back its $39/20GB promo plan, while ramping up its $62 and $67 per month plans by increasing data to 25GB and 30GB respectively. These plans included up to $120 in bill...

On Wednesday afternoon, Telus informed USW Local 1944 that it is offering nearly 2,000 union members that are Telus employees voluntary severance and early retirement packages. The union blasted the Telus offer, saying the fact the telecom no longer requires labour of 2,000 employees “seems implausible.” USW Local 1944 said “Telus should be ashamed” for...

Bell and Telus have appealed to the federal government, seeking its intervention to ensure equitable network access on Toronto’s subway system, reports The Globe and Mail. The telcos have asked Industry Minister François-Philippe Champagne to facilitate their ability to gain a commitment from Rogers. This request is centred around the provision of equal access to...

Here are the latest Canadian cellphone plan and device deals, plus other promos from wireless carriers such as Rogers, Telus and Bell, from our partner PlanHub. As always, the promos and plans may change at the last minute, but here they are as of Wednesday, May 17, 2023 Bell Noticeable price changes: Samsung phone deals: Samsung Galaxy...

It seems Telus-owned Koodo just can’t make up its mind. This morning we told you Koodo made its $55/50GB promo plan available to everybody on its website and not just existing customers. But then the company quickly pulled that plan off its website after realizing Virgin Plus removed it. Now, we’re seeing new Koodo promo...

Rogers has announced that the upcoming winner of "Canada's Got Talent" (CGT) Season 3 will receive an unprecedented cash prize of $1 million, the biggest cash reward in Canadian television history. The news comes following the Season 2 finale in which the dance group CONVERSION from Trois-Rivières, Quebec, won the hearts and votes of the...

Cleo, a subsidiary of Hydro-Québec specializing in charging solutions for electric vehicle (EV) fleets, has entered into an agreement with local telecom Videotron. With a fleet of nearly 200 electric vehicles operating in Montreal, Videotron is looking to enhance its fleet performance with Cleo's smart platform. Custom charging plans generated by Cleo are tailored to...

Rogers-owned Fido has revamped its bring your own device plans, now down to three offerings under data, talk and text. Available now is a $50/30GB plan after a $5/month Auto-Pay discount. Yes, that’s right, Fido recently debuted Auto-Pay requirements (pre-authorized credit card payments) if you want the lowest price, which Freedom Mobile has had for...

Update May 17, 9:57am PDT: Looks like Koodo has removed this plan from its website. Virgin Plus doesn't have it anymore, so why would Koodo too? == On the weekend, we told you about how Telus-owned Koodo debuted a $55/50GB promo plan for most existing customers. The plan includes 50GB of 4G speed data and...

A recent report reveals that neither Bell nor the Ontario government is willing to disclose the profits they made from a jail phone system that charged what has been described as "exorbitant" rates for inmate calls from 2013 to 2021. The Offender Telephone Management System, operated by Bell, only allowed inmates to make collect calls...