Stories by Gary Ng

Rakuten Kobo has unveiled the Kobo Elipsa 2E on Wednesday, a refresh that now includes an improved stylus--the Kobo Stylus 2--to allow readers to better write notes and jot ideas right on the display. The Kobo Elipsa 2E has a 10.3" glare-free e-ink touchscreen and ComfortLight PRO to minimize blue light and eye strain. It...

We’ve recently covered what’s going to happen to Freedom Mobile Internet and wireless customers that are now under Videotron—but what about Shaw Mobile customers? Before Shaw sold off Freedom Mobile to Quebecor, the parent of Videotron, the company offered a wireless service known as Shaw Mobile that leveraged the Freedom Mobile wireless network. Shaw Mobile...

With the Rogers acquisition of Shaw complete as of yesterday, the companies wasted no time in addressing customers on what’s coming next. On Tuesday afternoon, Rogers sent its first email to Shaw customers, outlining expectations for the new transition, according to an email seen by iPhone in Canada. "Rogers and Shaw are now one company...

Twitter continues to limit access to its API without informing select companies, with the latest fallout affecting WordPress and Flipboard. Yesterday, Twitter suddenly cut off API access to WordPress.com, breaking the latter’s Jetpack Social tool used to automatically share posts to social networks such as Twitter. When website owners using the Jetpack Social tool try...

The Office of the Privacy Commissioner of Canada on Tuesday announced it has initiated an investigation into OpenAI, the company responsible for the AI-powered chatbot, ChatGPT. The probe comes in response to a complaint alleging that the chatbot collects, uses, and discloses personal information without obtaining consent. "AI technology and its effects on privacy is...

Google Drive recently announced that it will be rolling back a system update to Drive item limits capped at 5 million, which had caused some disruption for a small number of users. The update was intended to improve performance and stability, but the company has now decided to explore alternative approaches, said Google yesterday evening....

Telus Health has expanded its virtual pet care platform, known as MyPet, to Ontario. The service first launched last fall in B.C., allowing pet owners to bring virtual care to their furry friends. Through the Telus Health MyPet app, experienced veterinarians can provide dog and cat owners with care for a range of health issues,...

With Apple’s Weather app being down for the count or working sporadically since we told you about the problem five days ago, it now appears a software update will be released to fix the problem. That’s according to a reliable source speaking with MacRumors, that said iOS 16.4.1 is being prepped for a release either...

The Commission for Complaints for Telecom-television Services (CCTS) has released its 2022-23 Mid-Year Report, revealing a 12% increase in customer complaints received by Canadian telecom and TV providers between August 1, 2022, and January 31, 2023. According to the report, wireless services received the highest number of complaints at nearly 55%, followed by internet (26%),...

After completing the acquisition of Freedom Mobile from Shaw yesterday, new parent company Quebecor sent an internal memo to employees regarding home internet activations. According to documents seen by iPhone in Canada, Quebecor explains new Freedom Home Internet (FHI) activations will be paused until further notice, due to the ongoing transition of business ownership. Freedom Mobile...

After the Rogers-Shaw merger officially closed on Monday, so did the Quebecor deal to acquire Freedom Mobile from Shaw. After the Quebecor deal to acquire Freedom Mobile was complete, a memo was sent out to employees with frequently asked questions (FAQs), offering insight into what to expect next, and how to explain this new merger...

Telus announced on Monday that its customers with the Telus TV Digital Box can now access the Apple TV app directly through their platform. To access the Apple TV app, users can simply select the 'apps' option on their remote and sign in with their Apple ID. This feature will allow users to enjoy award-winning...