Carriers

CCTS Confirms Public Mobile Complaints Incoming Over Points Program

With Telus-owned Public Mobile set to end its legacy rewards program next month, customers upset with the change have been sending in complaints to the Commission for Complaints for Telecom-television Services (CCTS). The CCTS confirmed with iPhone in Canada that it has been seeing complaints related to the new Public Points program since the beginning...

Public Mobile Revamps Plans, Ends Canada-US Promos

Last week, we told you Telus-owned Public Mobile had set an end date for its Canada-US promo plans for April 9, and as expected, we’re seeing the carrier revamp its plans as of today. The $34/50GB 5G plan has remained, but today brings back the $40/75GB 5G plan but without U.S. data roaming like before....

Rogers, Telus, Bell, Quebecor Cell Traffic Surged During Eclipse [Update]

Did you survive the total solar eclipse today? What also survived was the Rogers wireless network, which saw an increase in wireless network traffic as expected. According to Rogers, the company saw more than 600% of the network traffic it normally does in Niagara Falls, one of the popular areas in the path of totality,...

Rogers ‘Self Protect’ Home Security Expands to Western Canada

Rogers announced today its Self Protect home security solution has expanded to Western Canada (likely due to its acquisition of Shaw). The self-managed home security service lets customers manage their homes from anywhere. Self Protect offers 24/7 live video recording capabilities, with seven days of securely stored video history in the cloud. This feature allows...

Bell Cuts PVR Storage: Recordings to Delete After 60 Days

Bell isn’t just making job cuts, but it’s also slashing PVR storage for Bell Fibe TV customers. Starting on May 1, cloud-based PVR TV storage will see recordings automatically deleted after 60 days. Previously, the storage duration for recordings was 365 days. This means if you have PVR recordings scheduled to record, and you happen...

Public Mobile’s Canada-US Promo Plans are Ending Next Week

Telus-owned Public Mobile has updated its website on Friday to indicate an end date for its Canada-US talk, text and data promo plans. These Canada-US plans were in response to ongoing plans introduced by Quebecor’s Freedom Mobile. We already saw Public Mobile remove the U.S. portion of its $34/50GB plan (that matched Freedom temporarily) and...

Buy Fizz SIM Cards at Circle K, Ahead of Beta Pricing Deadline 

Videotron’s Fizz Mobile has started selling physical SIM cards at select Circle K and Couche-Tard locations ahead of the last day to activate on beta pricing. Fizz says you can buy SIM cards at Circle K convenience stores in B.C. and Alberta, while they are also available at Couche-Tard locations in Quebec. Fizz SIM cards...
planhub

Here are Rogers, Telus, Bell Cellphone Plan Changes from April 4

Here are the latest Canadian cellphone plan and device deals, plus other promos from wireless carriers such as Rogers, Telus and Bell, from our partner PlanHub. As always, the promos and plans may change at the last minute, but here they are as of Wednesday, April 4, 2024. Bell Noticeable price changes: Sale on : TCL 502,...

Bell Fires Back at Unifor Over Job Cuts, Says ‘Facts Matter’

It looks like Unifor’s ‘Shame on Bell’ campaign, fighting back on the telecom’s recent announcement of over 6,000 job cuts in the past eight months, has triggered the company to issue a public response. On Thursday, Bell issued a public statement outlining the facts surrounding its restructuring efforts first announced on February 8. Bell affirms...

Freedom Mobile Opens New Headquarters in Toronto

Quebecor’s Freedom Mobile has opened up new headquarters in Toronto, Ontario. The new office was officially announced on the one-year anniversary of Quebecor acquiring Freedom Mobile from Shaw, as part of the latter’s merger with Rogers. "Exactly one year after our acquisition for @FreedomMobile, this morning we inaugurated our brand new headquarters in Toronto at...

Rogers Recaps Shaw Merger Anniversary: ‘We Increased Competition’

The completed Rogers-Shaw merger took place exactly one year ago on April 3, and yesterday the telecom giant recapped the anniversary, sharing some milestones. "As two Canadian companies, we’ve proudly come together to invest in our economy and networks, and deliver more global innovation and more affordable services for Western Canadians,” said Rogers. The company...