Carriers

Virgin Plus Tweaks Plans and Pricing to Match Fido and Koodo

Flanker brands from Rogers, Telus and Bell continue to align their plans, to nobody’s surprise. After seeing price increases from Fido and Koodo, Bell’s Virgin Plus has again tweaked its plans to align with its competitors. Here are Virgin Plus’ current plans for bring your own device: $39/20GB ($5 decrease; was $44) $44/40GB (new; matches...

Telus Copper Lines Targeted Relentlessly by Thieves in Rural Community

Residents of the Steelhead neighbourhood north of Mission, B.C., are facing repeated disruptions to their internet, phone, and cable services due to persistent copper thefts. Despite Telus switching most of the area to fibre-optic cable in 2021, the theft issue continues to jeopardize public safety. On Tuesday morning, the latest incident left many without service...

Telus to Ontario Call Centre Workers: Relocate or Accept Layoffs

Telus has told roughly 150 call centre employees in Ontario that they need to relocate by October, find another role, or accept layoffs. According to United Steelworkers Local 1944 representing the Telus employees, it said employees have the option to work in Montreal. But this move is being called “backdoor termination” aimed at reducing the...

Fizz Launches Beta TV Service from $2/month

Videotron’s Fizz has launched the beta of its new TV service, offering customizable plans for as low as $2 per month. Back in May, iPhone in Canada first told you the Fizz TV app was coming for iOS and Android users. The service is exclusively available to Fizz Internet members, providing them with access to...
planhub

Here are Rogers, Telus, Bell Cellphone Plan Changes from July 10

Here are the latest Canadian cellphone plan and device deals, plus other promos from wireless carriers such as Rogers, Telus and Bell, from our partner PlanHub. As always, the promos and plans may change at the last minute, but here they are as of Wednesday, July 10, 2024. Bell Noticeable price changes: Sale on: TCL...

Koodo Increases Prices, Offers New 5G Plans to Some Existing Customers

Following in the footsteps of Virgin Plus and Fido, Telus-owned Koodo has similarly increased its wireless prices. Koodo’s 4G plan offerings are as follows as of today: $39/20GB (was $34; $5 increase) $44/40GB (was $39; $5 increase) $49/60GB (new) Gone is the $44/50GB plan; in other words, the latter lost 10GB of data down to...

Bell Must Pay Man $1,000 for Poor Customer Service, Rules Court

Bell has been ordered by a Quebec Court judge to pay a Montreal customer $1,000 after determining the he experienced a “Kafkaesque” ordeal when trying to cancel his satellite TV plan. Judge Luc Huppé criticized Bell’s customer service process that was endured by Gilles Tessier in spring 2019, calling it unnecessarily burdensome. “Requiring a customer...

Koodo Paints Montreal Heritage House Neon, City Blasts Stunt

Image via Reddit How far will companies go to create a publicity stunt? The latest from Telus-owned Koodo in Montreal saw city officials blasting the stunt, which saw a heritage house painted in neon colours. Montreal city officials said the owner of a century-old house violated city regulations by painting it in bright neon colors...

Koodo Offers $35/65GB, $40/70GB Plans to Some Existing Customers

Telus-owned Koodo looks to have recently offered some special promo plans to existing customers, in what looks like a move to keep customers ahead of any fall promos that might be coming our way, especially around Black Friday. According to text messages sent out in mid-June seen by iPhone in Canada, Koodo offered the following...

Bell Acquires Stratejm, CloudKettle for Enterprise Cloud Solutions

Bell announced today the acquisition of technical services firms Stratejm and CloudKettle Inc., enhancing its professional and managed services in cybersecurity and Salesforce. With these additions, Bell aims to offer enterprises a better AI-powered end-to-end customer experience, leveraging its pure fibre and 5G networks, to help medium and large companies transition to digital and automation...